QA Test Automation-Senior Manager

About the Role

Verizon is seeking a Senior Manager- QA Test Automation to lead and transform our web and service automation testing frameworks while integrating AI solutions into our testing ecosystem. This role will drive the strategic execution and optimization of automation and AI initiatives, ensuring high-quality deliverables and operational excellence.

Responsibilities

• Lead the development and implementation of a comprehensive automation strategy for web and service applications.
• Design and manage scalable and robust automation frameworks for functional, performance, and regression testing.
• Evaluate and integrate AI/ML-driven tools to improve test case generation, defect prediction, and testing accuracy.
• Collaborate with cross-functional teams (Development, DevOps, QA) to embed automation and AI solutions into CI/CD pipelines.
• Stay ahead of emerging trends and technologies in AI and automation, bringing innovative solutions to the organization.
• Mentor and coach a team of engineers, fostering a culture of continuous learning and technical excellence.
• Define and track KPIs for automation and AI initiatives, ensuring alignment with business goals.
• Manage resource allocation, budgets, and timelines for automation and AI projects.

Requirements

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience in automation testing of web applications and APIs.
• Expertise in automation frameworks like Playwright or similar.
• Experience with AI/ML tools and techniques, particularly in testing and defect management.
• Experience building MCP servers, tools, and integrations connecting LLM agents to internal systems.
• Experience with developer AI tools like GitHub Copilot, Cursor, and Devin AI.

Qualifications

• Bachelor’s degree in Computer Science or related field (preferred).
• Strong programming skills in languages like TypeScript, Python, or similar, with deep hands-on expertise using Playwright (with TypeScript).
• Deep understanding of CI/CD pipelines and cloud-based testing environments.
• Exceptional communication and stakeholder management skills.
• Ability to adapt to and drive change in a fast-paced, dynamic environment.
• Experience in continuous improvement initiatives and root cause analysis.
• Certifications in AI/ML or Automation Testing tools (preferred).
• Experience with tools like PyTorch or other AI frameworks (preferred).
• Knowledge of performance testing tools like JMeter, LoadRunner (preferred).
• Familiarity with Agile and DevOps methodologies (preferred).

Work Location and Schedule

This is a hybrid role with a defined work location that includes working from home and a minimum of three days per week in the office, as set by your manager. Scheduled weekly hours are 40.

Benefits

• Health and wellness benefits: medical, dental, vision, short and long-term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home & auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Paid parental leave and adoption assistance.
• Tuition assistance and other incentives.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

Pay

The annual salary range for this role is $124,000.00 - $238,000.00, depending on location, skills, and experience. This is an incentive-based position with potential to earn more.