QA Test Analyst
A dynamic and innovative company, deeply committed to advancing its customers' missions, fostering professional growth, and making a positive impact, is seeking a talented individual to join its supportive community.
About the role
Develop and maintain test plans, test cases, and test scripts for ServiceNow SAM Pro configurations. Collaborate with Business Analysts and QA Testing Manager for test coverage alignment with SAM functional requirements. Execute functional, regression, integration, and end-to-end test scenarios for ServiceNow SAM Pro configurations. Identify, document, and track defects through resolution using established defect management tools. Support the coordination and execution of User Acceptance Testing (UAT) for SAM deliverables. Apply working knowledge of software asset management processes to validate ServiceNow SAM Pro configurations.
Requirements
- Bachelor's Degree and five years of experience, or eight years of additional relevant experience may be substituted for education.
- 1+ years of hands-on experience in software quality assurance, testing, or a related role.
- Demonstrated experience writing and executing test cases, test plans, and defect reports for enterprise software platforms.
- Working knowledge of ServiceNow, including platform navigation and module configurations.
- Basic understanding of Software Asset Management (SAM) processes.
- Experience working within Agile/Scrum delivery teams and participating in sprint-based testing cycles.
Benefits
- Opportunity to work remotely within the United States.
- A supportive environment dedicated to personal and professional development.
- Impactful work advancing critical customer missions.
Pay
Compensation range of $95,000 - $105,000 annually, based on experience and other factors.