QA Supervisor-DICP

About the role

The Quality Supervisor is responsible for monitoring production and coordinating the activities of Laboratory Technicians and operations personnel involved in inspecting materials and ensuring that they meet the quality standards specified by the company. Schedules and maintains QC Technician weekly work schedule. Train employees in SOPs and ensure training effectiveness Train Lab group in safety topics, testing procedures and quality procedures.

Responsibilities

• Maintains HACCP, GMPs and SSOPs, SOPs.
• Performs Raw Material inspections, place on hold if necessary and submit a Supplier Non-Conformance Report.
• Prepares product samples for microbiological testing, helps to interpret results, corrective actions and resolutions with management staff.
• Performs pre-op and in-operational inspections including testing with ATP swabs and Allergen swabbing.
• Performs monthly air monitoring testing for facility's freezers.
• Determines check weigher settings for customer specific product.
• Maintains daily Net Content Lot Reports and weekly tare variability reports.
• Aids Quality Manager in data collections for monthly KPI reports, such as monthly audits, holds, environmental and microbiological testing, Customer Complaints, Product Cuttings, Process Controls and Employee Training.
• Works with sanitation to ensure that the facility is maintained in a satisfactory manner.
• Conducts annual Sanitation Validation and reports results to Management.
• Conducts annual validations of pre-requisite programs including, Metal Detection, Allergen and Scanner.
• Maintains supporting documents for the Validations: Allergen Matrix, Major Allergen Declarations and the Calibration Log.
• Maintains Finished Product, Raw Material, Packaging, Vendor and Glass and Brittle Plastic Registries.
• Inspects facility's glass and plastic monthly.
• Supports internal and external audits of the QMS and integrated quality systems.
• Interacts with State, Local and Third-Party Auditors when plant audits are scheduled.
• Aids Management Staff in special projects or other duties as assigned.

  Qualifications

  • Bachelor's degree in Food Science, Microbiology, Business Administration, Education, Technology, or Communications, or equivalent (year for year) experience with food or nutritional products manufacturing/retail firms in manufacturing or quality programs.
  • Minimum of 5 years demonstrated experience, preferably within a quality assurance/control role, in a medical product, food or nutritional product manufacturing or retail setting.
  • Previous experience in an FDA/USDA regulated industry.
  • Process Controls Qualified Individual (PCQI), Hazard Analysis Critical Control Point (HACCP) and Safe Quality Foods (SQF) certification required.
  • If not acquired prior to accepting the position, must attain PCQI, HACCP and SQF certification within one year in role.
  • Familiarity with food/nutritional product legislation.
  • Manufacturing Equipment Qualification, Project Management, and (FDA & USDA 21CFR & 7 CFR or even 9 CFR) - a plus.
  • Knowledge - Demonstrated knowledge of manufacturing equipment, systems and tools, as well as, productivity principles and practices. Familiarity with Food Hygiene, basic Food Microbiology, Food Organoleptic Assessment, Production Processes, Batch Process Documentation, Quality tools, Material flow and management. Knowledgeable in the areas of safe work practices and GMPs.
  • Experience - Previous experience in an FDA/USDA regulated industry.
  • Skills - Demonstrated leadership skills (creating effective teams, driving change, managing accountability) Strong problem solving and decision-making skills Good attention to detail and ability to prepare and give written and oral instructions. Multi-project/multi-tasking capability. Proficient skill in using Microsoft Office software (Excel, Outlook, Word, PowerPoint, etc).
  • Abilities - Ability to establish strong relationships all at levels of the organization. Ability to understand the overall business operation and the impact of decisions, performance and behavior. Ability to effectively listen, offer solutions and resolve concerns/issues. Ability to work in a collaborative environment. Ability to establish and shift priorities as needed. Ability to organize and coordinate multiple tasks and to work under time constraints to meet deadlines. Ability to translate theory into practical applications.
  • Supervisory Scope - Reports to Quality Assurance Manager. Direct Reports - Yes. Indirect Reports - NA.
  • Financial Scope - Responsible for performing within budgeted costs and obtaining specific continuous improvement savings. Execution of job tasks is essential for helping to assure food safety and food quality and prevent the manufacture of adulterated or misbranded products as a result of the availability in the plant(s) of incorrect manufacturing and control information and potentially causing a recall.

    About Us

    Wells Enterprises, a Ferrero company, is one of the largest ice cream manufacturers in the United States and the maker of well-loved brands including Blue Bunny, Halo Top, Bomb Pop, and Blue Ribbon Classics and today Trolli, Butterfinger, 100grand, Baby Ruth, Nutella and Kinder Bueno. Wells Enterprises is a 2 billion company employing 4,000 employees, across 4 production plants and 2 main hub locations, Chicago and Le Mars. Guided by innovation, quality, and a people-first mindset, Wells is committed to delighting consumers and developing exceptional teams. As part of the Ferrero Group, Wells combines its strong U.S. heritage with Ferrero’s global standards of excellence, offering a unique opportunity to grow within a dynamic, values-driven, and international environment. At Wells, our people—and their experience—sit at the heart of our ambition. Learn more at www.wellsenterprisesinc.com.

    What We Offer

    At Wells, we’re proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual incentive bonus based on Company performance. Learn more about our benefits here.