QA Supervisor

Overview

At Melaleuca, quality is foundational to our 40 year legacy of manufacturing excellence. The Quality Assurance Supervisor plays a critical leadership role in protecting the integrity of our food, dietary supplement, personal care, and OTC products by ensuring rigorous compliance with FDA regulations and internal quality standards.

Responsibilities

• Support implementation and monitoring of quality systems aligned with FDA, FSMA, SQF, and internal corporate standards.
• Oversee execution of QA programs including: Nonconformance and deviation management, CAPA investigations and effectiveness checks, Document control and record retention, Change control review support, Allergen management, hygiene programs, and GMP compliance.
• Ensure robust and compliant batch record review processes for food, supplements, and OTC production. Supports internal audits and external inspections as the subject matter expert for all QA systems documentation at the facility level.
• Serve as the subject matter expert during audits and inspections, partnering closely with operations to strengthen on-floor compliance, drive data-based continuous improvement, and ensure product safety, consistency, and regulatory excellence.

Qualifications

• Bachelor’s degree in chemistry, food science, biology or other scientific course of study with 3+ years of quality assurance experience within food, dietary supplement, cosmetic, or OTC manufacturing; or equivalent knowledge and abilities gained through 6+ years of work experience in manufacturing of dietary supplements, food or other consumer goods.
• Strong understanding of FDA regulations, GMPs, HACCP, preventive controls, and quality systems.
• Demonstrated experience leading teams in a manufacturing or laboratory environment.
• Excellent attention to detail, documentation accuracy, and organizational skills.
• Excellent management/supervisory skills.
• Excellent math skills (add, subtract, multiply, divide, etc.).
• Statistical and data analysis skills.
• Ability to organize and coordinate projects.
• Ability to perform multiple tasks in a fast-paced setting with efficiency and accuracy.
• Visually be able to distinguish colors, read bottles, product, batch numbers, etc.
• Ability to actively walk and be on their feet for shift duration.
• Ability to climb stairs.
• Ability to handle and move up to 75 lbs. of ingredients or packaging.