QA Supervisor

About the role

As a premier global food provider, OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe. We’re looking for individuals who thrive in an entrepreneurial environment and enjoy working as a team to deliver unparalleled service and solutions to our customers.

Responsibilities

• Develop, implement and maintain the HACCP program including record keeping, logs, trend reporting, and validation testing schedules.
• Maintain and oversee all HACCP/Food Safety record keeping.
• Conduct annual HACCP validations, reassessments, and initial validations for new products.
• Conduct HACCP and GMP/SSOP training for the HACCP team.
• Interact with USDA inspector on HACCP/SSOP related issues and ensure follow-up concerns are communicated back to QA Leader.
• Perform pre-shipment review of all CCP documentation.
• Responsible for all supervisory activities including scheduling, performance management, hiring, discipline, coaching, training, development, and termination recommendations.
• Facilitate transitions between shifts, seamless handoffs, and communicate key information to peers, team members, and Production Management.
• Maintain a safe work environment by ensuring safe work instructions, practices, and procedures are in place and employees are trained to comply.
• Apply corrective action consistently when required.
• Monitor plant operations to ensure compliance with quality and food safety programs through adherence to Good Manufacturing Practices (GMPs), sanitation audits, food safety checks (HACCP), and product quality checks.
• Actively participate in prevention and correction of quality-related errors.
• Identify opportunities and recommend changes for continuous improvement within your area of responsibility.
• Prepare routine and special reports documenting testing activities, test results, and operational issues involving product quality and safety (e.g., swab tests, finished product tests, HACCP audits).
• Administer the product recall program and disposition of returned products.
• Perform other duties as assigned.

Requirements

• 0-2 years of related experience is preferred.
• Bachelor's degree in food science or a related field, or equivalent food industry experience strongly preferred.
• Planning, organizing, coordinating, and leadership skills.
• Computer skills including proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint).
• Ability to work with employees at all levels of the organization.
• Strong problem-solving and decision-making skills.
• Demonstrated ability to communicate effectively both written and verbally.
• Ability to work in conditions with multiple and sometimes conflicting priorities, extended work schedules, and specific time constraints.
• Must interact well with other employees, work overtime as needed, and adhere to all Good Manufacturing Practices.

Work Environment

• Position requires continuous lifting up to 15 pounds, bending, squatting, pushing, pulling, stretching/reaching, and standing/walking on concrete flooring for the duration of the work shift.
• Work is performed within a manufacturing plant environment with noise, extreme temperatures, and significant movement of powered equipment, people, and conveyors.
• Occasional work in a business professional office environment with standard office equipment.

Pay

Offers are typically made between the minimum and midpoint of the range, based on skills, experience, and internal equity. In rare cases, highly qualified candidates may receive an offer above the midpoint. Salaries vary based on location, education, skills, experience, and performance.

Benefits

• Base salary as one component of OSI’s overall total rewards package.
• Bonuses and special pay programs.
• Comprehensive time off.
• 401k with company match.
• Full suite of benefit offerings for you and your family.