QA Supervisor

Responsibilities

• Participate in oversight of programs for packaging, ingredient, product, and process inspection or verification according to government regulations, including QMP and QMPi, corporate standards, and good manufacturing practices.
• Communicate results to Production and other affected departments of HLFI, as well as to suppliers and customers, including microbiological, physical, and chemical analysis.
• Assist production management with investigations of quality‑related production problems.
• Provide technical support for investigations of customer complaints.
• Lead and participate in sensory evaluation of raw materials and finished products.
• Supervise QA staff and give direction and support on daily duties.
• Drive continuous improvement of products, processes, procedures, and specifications.
• Evaluate and revise quality documents as needed.
• Identify and address deficiencies through Corrective Action Reports.
• Participate in root‑cause analysis to develop effective solutions.
• Support and help drive a positive safety and quality culture throughout the organization.
• Provide technical support on projects relating to production, maintenance, sales, and R&D.
• Participate in cross‑functional teams.

Qualifications

• Post‑secondary degree in food science or a related field.
• Four years of experience in a QA/QC management role (preferred).
• Ability to communicate and collaborate in a team environment (problem solving, training, and corrective actions).
• Knowledge of food regulations, HACCP programs, GMPs, and SOPs.
• Familiarity with regulatory, third‑party, and customer audits.
• Ability to work independently.
• Strong analytical and problem‑solving skills.

Working Conditions

Office environment: moderately quiet. Plant environment: exposure to loud noise, food‑grade dust and odors, moving and vibrating machinery, heavy equipment, powered industrial trucks, heights, traffic, anhydrous ammonia, oil, and electricity. The employee may also be exposed to adverse weather conditions including extreme cold, heat, rain, snow, dust, smoke, and odors. Flexibility of work hours is required, and the employee may need to stand on their feet for extended periods.

Physical Requirements / Allergens

• Frequent walking, sitting, talking, listening, and reaching with hands and arms.
• Use of hands to handle, operate, and feel objects, tools, or controls.
• Occasional operation of a motor vehicle for off‑site meetings.
• Visual acuity sufficient for driving, using a digital camera, and operating office equipment (close vision and ability to adjust focus).
• Ability to hear and speak clearly for communication with clients, coworkers, employees, and vendors.
• Potential exposure to allergenic ingredients such as fish, shellfish, nuts, eggs, wheat, soy, milk, and tree nuts.

Travel

Expected travel for this role is 0‑5%.

Direct Reports

Six direct reports.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.