QA Supervisor (2nd Shift)

Key Responsibilities

• Supervises daily activities of QA Technicians to ensure all QA tasks are carried out as desired.
• Provides guidance regarding quality and food safety issues to ops and QA teams.
• Coach, train, and support the QA team to support business growth.
• Communicates daily with FSQA Techs regarding production schedule and QA issues.
• Trains FSQA Techs and performs new employee orientations.
• Maintain inventory of QC/lab supplies and coordinate training from suppliers or new equipment purchased.
• Works with QA Manager to discipline workers as appropriate.
• Reviews and organizes operational paperwork on a daily basis.
• Supports the execution of internal and third-party audits (e.g., customer, regulatory, GFSI, etc.) and participates in inspections; analyzing the results and deficiencies found.
• Supports production managers, supervisors and leads during formula changes and/or product issues.
• Affords assistance in familiarizing employees with plant operations as part of company safety programs.
• Assumes some responsibilities of the QA Manager in his/her absence.
• Serves as backup to the Quality Manager.
• Performs assignments in accordance with established Good Manufacturing Practices (GMPs), policies and procedures.
• Supports ops and other support teams in reducing foreign object contamination.
• Oversees product releases.
• Displays appropriate work ethics in the workplace and group settings which provides a positive influence on the production floor.
• Performs daily product review and customer complaint reviews.

Qualifications and Requirements

• BS degree or equivalent experience in a food manufacturing environment
• Previous knowledge working in food production Quality Assurance department
• 2+ years of supervisory experience
• Must have a flexible schedule including working weekends, as necessary
• Excellent verbal and written communication skills
• Intermediate to advanced proficiency using Microsoft Office
• Must have reliable transportation
• Able to work in a team environment
• Maintains good housekeeping and clean work areas in assigned space
• Follows production dress code standards and maintains good personal hygiene

PREFERRED

• Bilingual (English and Spanish)

About Dessert Holdings

Dessert Holdings is North America's fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, and Dianne's Fine Desserts. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across eight manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.