QA Product Manager

About the role

The QA Product Manager is based in Tampa, Florida and plays a critical role in ensuring customer products meet the highest quality and compliance standards. They partner closely with internal teams and customers to support products across their full lifecycle.

Responsibilities

• Act as the primary QA point of contact and customer advocate, providing product- and process-specific expertise throughout the product lifecycle
• Lead, review, and approve customer-facing quality documentation, including Deviations, Investigations, Change Controls, CAPAs, Master Batch Records, Validation documents, APRs, and Product Specifications
• Cook up cross-functional teams and customer stakeholders to ensure timely and accurate review, approval, and execution of quality activities
• Develop and maintain Quality Technical Agreements, aligning quality systems, timelines, and expectations with customers
• Build strong customer partnerships through regular communication, meetings, and issue resolution, ensuring alignment and trust
• Generate and analyze quality metrics, trackers, and reports to communicate product and quality system health to management and customers
• Support customer audits and Health Authority inspections, contributing to continuous improvement and compliance excellence

Requirements

Extensive relevant experience, ideally within a pharma cGMP setting

Bachelor’s degree or equivalent relevant experience

Experience working in a QA role within a regulated pharmaceutical or medical device environment, supporting customer products and programs

Strong working knowledge of FDA regulations and cGMP requirements, with the ability to apply them pragmatically

Proven ability to make sound quality decisions, solve problems, and ensure compliance in a fast-paced environment

Excellent written and verbal communication skills, with the ability to build effective relationships across functions and with customers

Demonstrated ability to manage priorities independently, handle fluctuating workloads, and deliver high-quality outcomes

Qualifications

Not specified

Skills

Not specified

Benefits

Performance-related bonus

Medical, dental and vision insurance

401(k) matching plan

Life insurance, as well as short-term and long-term disability insurance

Employee assistance programs

Paid time off (PTO)

Pay

Compensation for this role will be determined by the candidate’s qualifications, skills, experience, and relevant knowledge.

Schedule

Not specified