QA Lead - POS & Retail Systems

About the role

You’re considering a QA Lead role with strong expertise in Point of Sale (POS) systems, responsible for leading end-to-end testing across the application lifecycle. Your role will involve managing test labs, validating complex integrations, driving automation initiatives, and ensuring seamless integration across retail systems including order routing, peripherals, and backend services.

Responsibilities

• Manage and maintain QA lab environments, including configuration of POS devices, cash drawers, PEDs, and scanners
• Lead end-to-end testing activities across the POS application lifecycle, ensuring high quality releases
• Perform integration testing to validate seamless interaction between POS and dependent systems
• Test Order Routing dashboards for functionality, accuracy, and performance under various scenarios
• Validate integration between Label Printer systems and Order Routing applications
• Conduct Order Status Board testing to ensure accurate real-time order tracking and display
• Develop and execute automated regression test scripts to accelerate release cycles and improve test coverage

Requirements

• Expertise in end-to-end testing of POS (Point of Sale) applications across multiple environments
• Strong hands-on experience with integration testing across distributed systems and services
• Proficiency in test lab management, including setup of POS devices and peripherals
• Experience with automation frameworks using Playwright and Cypress for regression testing
• Solid understanding of retail ecosystem components such as Order Routing, Order Status Board, and Label Printing
• Strong troubleshooting and validation skills for hardware-software integrations
• Able to ensure system performance, data integrity, and seamless application interoperability

Qualifications

• Expertise in end-to-end testing of POS (Point of Sale) applications across multiple environments
• Strong hands-on experience with integration testing across distributed systems and services
• Proficiency in test lab management, including setup of POS devices and peripherals
• Experience with automation frameworks using Playwright and Cypress for regression testing
• Solid understanding of retail ecosystem components such as Order Routing, Order Status Board, and Label Printing
• Strong troubleshooting and validation skills for hardware-software integrations
• Able to ensure system performance, data integrity, and seamless application interoperability

Skills

• Expertise in end-to-end testing of POS (Point of Sale) applications across multiple environments
• Strong hands-on experience with integration testing across distributed systems and services
• Proficiency in test lab management, including setup of POS devices and peripherals
• Experience with automation frameworks using Playwright and Cypress for regression testing
• Solid understanding of retail ecosystem components such as Order Routing, Order Status Board, and Label Printing
• Strong troubleshooting and validation skills for hardware-software integrations
• Able to ensure system performance, data integrity, and seamless application interoperability

Pay

The base compensation range for this role in the posted location is $68,911 - $161,544. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws.

Schedule

This is an onsite role based in Seattle, WA.

Benefits

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility

Important Notice

Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. Equal Employment Opportunity Is The Law