QA Lead, Data & Reporting

About the role

The QA Lead of Data & Reporting is responsible for ensuring the quality and integrity of data and reporting processes within the organization, while also leading a team of QA professionals.

Responsibilities

• Lead, manage, and train the assigned Quality Assurance team members, including setting goals, developing processes, and ensuring timely and accurate delivery of tasks
• Design and implement comprehensive testing strategies for data and reporting systems, ensuring thorough coverage and identification of potential issues
• Work with the automation team to script tests and ensure the quality of data as it moves through the system
• Collaborate with the development team, data engineers, and business analysts to understand requirements and translate them into test plans to drive quality
• Conduct thorough reviews of data and reporting processes, test plans, test results, and delivery plans to identify potential issues and risks and communicate those effectively to leadership
• Develop and maintain test plans, test cases, and test scripts for data and reporting systems
• Provide regular reports on the status of testing and quality metrics to stakeholders
• Perform functional, integration, regression, and performance testing on reports and data pipelines

Supervisory Responsibilities

• Supervises a team of Software Quality Analysts within the department

Qualifications

• Bachelor's degree in computer science, Information Technology, or related field
• At least 10 years of experience in QA and testing, with at least 4 years as a lead
• At least 5 years of experience with testing data, reporting systems, ETL processes, and knowledge of data warehousing concepts
• Strong experience with Tableau and/or Power BI report validation, including dashboard logic, data source connections, and calculated fields
• Strong experience in Snowflake and writing Complex queries for test scripting
• Nice to have experience in Python for test scripting, data validation automation, and pipeline reconciliation
• Experience with Azure Data Factory Pipelines and Azure Data Lake Storage (ADLS)
• Experience with REST API testing tools such as Postman
• Working knowledge of Git and Azure DevOps for source control and pipeline-integrated test execution
• Experience with testing data models, data integrity and normalization rules, and testing data extraction, load, and transformation scripts
• Understanding HIPAA compliance requirements as they apply to testing and handling patient-related data
• Experience with data quality frameworks (e.g., Great Expectations, dbt tests) is a plus
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders
• Strong understanding of software development, lifecycles and methodologies
• Familiarity with Agile development methodologies and experience with agile testing

Competencies

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
• Analytical - Synthesizes complex or diverse information; Collects and analyzes information skillfully; Designs workflows and procedures
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results
• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes opportunities; Asks for and offers help when needed
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information