QA Engineer - Automation

What You'll Do

• Partner with Customer Success: Work closely with Customer Success Managers to understand client workflows, identify quality gaps, and ensure smooth solution delivery.
• Build & run tests: Design, implement, and execute manual and automated tests for client-facing workflows across our web platform, writing robust, maintainable scripts in Python (Selenium) to validate workflows, integrations, and configurations.
• Own test planning: Own test planning for client-specific features — writing clear test cases and sanity scenarios even without detailed specs — and lead exploratory testing, regression cycles, and release validations before client rollouts.
• Root-cause issues: Collaborate with Product, Engineering, and Customer Success to reproduce client-reported issues, root-cause them, and verify fixes.
• Represent QA to clients: Proactively surface gaps, edge cases, and risks in client implementations, and act as the client-facing QA representative during solution validation to ensure confidence in delivery and post-deployment success.

What We're Looking For

• Experience: 3–5 years in Software QA (manual + automation), ideally with exposure to client-facing or Customer Success workflows.
• QA foundations: Strong understanding of core QA principles (priority vs. severity, regression vs. sanity, risk-based testing).
• Automation skills: Hands-on experience writing automation scripts with Python (Selenium); modern frameworks (Playwright + TypeScript or equivalent) a strong plus.
• SaaS & integrations: Familiarity with SaaS workflows, integrations, and APIs (JSON, REST, etc.).
• Communication & mindset: Excellent communication to interface directly with clients, translate feedback into testable requirements, and clearly articulate risks and solutions — proactive, curious, and comfortable navigating ambiguity.
• Good to have: Prior Customer Success, Professional Services, or client-facing QA experience; CI/CD pipelines, BDD/TDD frameworks, and test data management; security, performance, or accessibility testing; and familiarity with no-code platforms or workflow automation tools.

Compensation And Benefits

• Compensation: Top of market salary + bonuses and equity
• Time off: 49 days paid time off
• Benefits: PTO, full benefits, retirement and wellness plans
• Growth: Professional development support, remote workspace setup bonus
• Team building: Annual company offsites in exciting locations around the world

Location

Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person they have 3 lively office locations they can travel to: London, San Francisco, and Jaipur. The perfect place for Certers to collaborate, co-work and have face to face meetings.

Why Certa

• Category leadership: Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools - recognition that we're defining the category, not following it.
• Industry recognition: We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.
• A top place to work: Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.
• Real scale with strong backing: We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C. We're excited to meet you!