QA Compliance Supervisor

The Quality Assurance Compliance Supervisor is responsible for supervising and coordinating the activities of the Quality Assurance team engaged in the regulatory compliance related to Quality Assurance of the organization. Additional duties include staff selection, training, performance coaching, and professional development. Requirements MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS Associates degree or equivalent experience commensurate to the industryMust possess good computer skills to be proficient in Microsoft office Be able to learn, use and train on in-house computer programs (PCLE) Experience in cGMPs in a regulated industry Experience with CAPA, deviations, and customer complaints preferredDetail-oriented, with developed analytical skills and strong problem-solving skillsStrong written and verbal communication skills to include the ability to be effective in working with production operators, supervisors and managementMust be able to work overtime or on weekends as needed Other Essential Job Duties And Responsibilities Oversee the QA assessment of customer complaints utilizing risk scoring methodology. Administer the organization's deviation process. Assign tasks and delegate activities related to the internal investigation processesConduct / lead root cause investigations related to nonconformances, deviations, CAPA, SCAR, and customer complaints Review and update SOPs related to job responsibilitiesEnsure deviation, CAPA, and customer complaint assessments and investigations are addressed and completed in a timely mannerAssist in the material review board meeting and weekly QA meetings to develop, train and communicate the status of ongoing investigationsTrend, monitor, and report KPIs associated with nonconformances, deviations, CAPA, SCAR, and customer complaintsAssist with cGMP internal audits, write, and respond to internal audit reportsTrain QA specialists supporting this roleAssist with supplier qualification and approved supplier processDirect supervision of inspection, investigation, and review processes and QA Specialists Review Change Control documentation for specification consistency Assist in the label review processPerform other duties and responsibilities, as assigned WORK ENVIRONMENT Duties are performed primarily in a smoke-free office and production environment Physical Requirements Frequent sitting, standing, walking, and climbingAble to lift up to 25 lbs Benefits ProCaps provides : A competitive salary! Top-Tier Medical, Dental & Vision Coverage - $0 when you qualify for the Wellness Program!Paid Time Off, Eight (8) Company Holidays 401(k) with Company Match - up to 4.5%100% Company Life Coverage 100% Short Term Disability CoverageGym Membership Reimbursement Vitamin Allowance + Discounts Company-Funded Health Savings Account ($1,600/year)Cash Reward Employee Referral Program Pet Insurance Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!