QA Analyst/Data Analyst

About the role

Location: Albany, New York. Duration: 30 Months. This position will assist in the development and testing of the Medicaid Eligibility and Client Management (MECM) system, working with requirements, testing, and help desk service. This is an 100% Onsite role.

Responsibilities

• Review and assist in development of testing requirements and test plans
• Create and implement user acceptance and regression testing for WMS System Changes and MECM implementation
• Define user requirements
• Create documentation to support projects and reflect organizational change
• Research, propose, and test systems solutions to identified user and systems issues
• Create ad hoc reports utilizing various databases to support analysis and reporting for internal and external customers
• Assist in defining process improvement through the identification of policy, process and systems gaps
• Provide written documentation as required using department forms and processes
• Apply knowledge and experience of Medicaid regulations and program policy to system design and associated business processes
• Coordinate project activities and the resolution of action items for multiple stakeholder groups
• Facilitate meetings between SMEs, policy development staff, and business owners to ensure mutual understanding of requirements

Requirements

• 10+ Years experience specializing in analyzing, designing and implementing information systems; assessing suitability of information systems in terms of intended outcomes; liaising with end users, software vendors and programmers; using analysis and design techniques to solve business problems using IT; serving as change agent identifying organizational improvements, designing systems, training and motivating others
• 60 months experience creating reports/analyzes using Tableau, MS Access, COGNOS, Power BI or similar tools
• 60 months of experience querying/analyzing data using PL/SQL, SQL, Python or similar tools
• 18 months of experience in working with business and system stakeholders to create robust test plans/test cases for web applications
• 18 months of working experience in creating, managing and executing functional and regression test scripts
• 18 months of working experience in performing application testing based on written test scripts, documenting, tracking and communicating defects utilizing JSM/JIRA or similar tool
• 18 months of working experience analyzing business requirements documents and working with technical and policy teams to identify gaps
• 12 months help desk related experience including documenting, trouble shooting, and resolving reported software issues

Qualifications

• Master's Degree in Computer Science or related majors
• Resume Copy of Candidate Identification (i.e., Driver s License/Green Card/Visa and Passport if applicable)
• Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)