Jobs · Quality Assurance · California

QA Analyst

Infosys · San Jose, CA · 1 mo ago
Quality AssuranceFull-time

Overview

The Infosys Engineering unit focuses on enhancing product-centric value delivery through innovative engineering solutions. They adopt a data-first approach to engineering and value-stream management, leveraging advanced technologies like AI, ML, and predictive analytics to drive continuous improvement and accelerate time to market.

Area of Responsibility

  • Conduct targeted interviews and workshops to capture user needs and document stakeholder requirements.
  • Participate in design discussions to capture software specifications and assist in creating process documentation.
  • Develop, refine, and document code for new software applications, adhering to detailed design specifications.
  • Execute test plans, analyze outcomes, and report defects to the development team to enhance software performance.
  • Support the integration of new software features, facilitating smooth transitions within the existing system infrastructure.
  • Monitor and troubleshoot live applications, ensuring prompt resolution of issues and creating comprehensive documentation for ongoing system maintenance.
  • Systematically document coding practices, testing methodologies, and technical solutions to enrich the team's knowledge repository.

Required Skill and Experience

  • Strong hands-on experience in Android and iOS device testing, including test execution, defect validation, and issue analysis.
  • Hands-on experience testing Android and iOS smartphones/tablets across different OEM devices.
  • Experience configuring devices, installing software builds, applications, and test packages.
  • Ability to execute test cases, follow test procedures, and accurately document results.
  • Experience identifying and validating issues related to app behavior, UI responsiveness, crashes, battery consumption, thermal performance, and overall device stability.
  • Experience collecting device logs and creating clear defect reports for engineering teams.
  • Exposure to test automation is an added advantage.

Preferred Skill and Experience

  • Networking or telecom testing experience.
  • Knowledge of APN configuration, band locking, NV changes, network troubleshooting, and log analysis.
  • Experience with network performance validation, signal testing, and connectivity testing.

Soft Skills

  • Strong communication skills.
  • Proactive and self-driven.
  • Strong analytical and troubleshooting mindset.
  • Team player with attention to detail.

Additional Required Qualifications

  • Bachelor’s degree or foreign equivalent required from an accredited institution.
  • Three years of progressive experience in the specialty in lieu of every year of education.
  • This position may require relocation and/or travel to work/project location.

Benefits

  • Competitive pay.
  • Medical/Dental/Vision/Life Insurance.
  • Long-term/Short-term Disability Insurance.
  • Health and Dependent Care Reimbursement Accounts.
  • Insurance (Accident, Critical Illness, Hospital Indemnity, Legal).
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays plus Paid Time Off.

About Us

Infosys is a global leader in next-generation digital services and consulting. They help clients navigate their digital transformation by managing systems and operations globally. With over four decades of experience, Infosys empowers clients through AI-powered core systems, agile digital at scale, and continuous learning through their innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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