PX Operations Analyst

About PowerSchool

At PowerSchool, we power education for students around the world. As the global leader in cloud‑based K‑12 software, we support the full education ecosystem—from the central office to the classroom to the home. Joining PowerSchool means being part of a mission‑driven team that is transforming K‑12 education by helping schools operate more effectively and deliver better outcomes for educators, students, and families.

Team Overview

Our People Experience (PX) team leads PowerSchool's human‑resources function, equipping and encouraging PowerSchoolers to reach their potential while driving business results. The PX team manages the organization’s global workforce infrastructure; supports the overall employee experience; and attracts, develops, and retains talent.

Responsibilities

• Accurately process employee lifecycle transactions into the HRIS system and resolve issues related to employee records, reviewing for accuracy and completeness.
• Research discrepancies and coordinate with appropriate stakeholders to resolve employee‑record issues.
• Respond to HR operations inquiries and service requests, providing clear guidance, status updates, and resolution support.
• Perform regular data audits and quality checks to identify and correct errors, improving data integrity.
• Contribute to HR operations projects, system testing, process improvements, reporting initiatives, and implementation activities as needed.
• Provide backup support for onboarding and off‑boarding processes by ensuring required employee data, documentation, and system updates are completed accurately and on time.
• Assist with process documentation, standard operating procedures, knowledge articles, and training materials to support consistent HR operations practices.
• Support the development, review, and distribution of the employee handbook and other HR compliance materials.

Minimum Qualifications

• 2–5 years prior experience in HR operations, shared services, employee services, payroll administration, or a related HR support function.
• Experience processing employee lifecycle transactions in an HRIS or similar employee data management system.
• Strong attention to detail with the ability to manage high‑volume, time‑sensitive transactions accurately.
• Strong business writing skills, including experience drafting, reviewing, or maintaining company policies, employee handbook content, or HR compliance materials.
• Strong communication skills with a customer‑service mindset.
• Ability to interpret and follow policies, procedures, approval workflows, and documented process requirements.

Preferred Qualifications

• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Experience using Workday, UKG, Fresh Service, DocuSign, or other similar HR case management and document management tools.
• Experience supporting process improvements, system testing, user acceptance testing, or HR technology implementations.

Compensation & Benefits

A reasonable estimate of the base compensation range for this position is $65,900 – $82,400 USD.

• Comprehensive insurance coverage (Medical, Dental, Vision, Pharmacy, Life Insurance, AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short‑Term Disability and Long‑Term Disability
• Comprehensive 401(k) plan
• Generous parental leave
• Unrestricted paid time off (Discretionary Time Off – DTO)
• Wellness program, including ClassPass & Employee Assistance Program
• Tuition reimbursement
• Optional benefits: pet insurance, identity theft protection, student debt repayment program, prepaid legal coverage