Purchasing Manager, Supplier Management
About the role
Reporting to the Director, Procurement Operations, the Purchasing Manager, Supplier Management supports the Oracle Procure-to-Pay ecosystem by strengthening supplier onboarding governance, improving supplier portal adoption, maintaining procurement-owned supplier attributes, and partnering closely with Accounts Payable, Finance, Compliance, Strategic Sourcing, and internal business stakeholders. Accounts Payable remains the owner of payment, tax, banking, remit-to, and legal entity validation data; this role coordinates with AP to ensure a seamless supplier setup and maintenance experience without duplicating AP-owned responsibilities.
Responsibilities
- Serve as Procurement’s first reviewer and coordinator for supplier onboarding requests, validating business need, request completeness, category alignment, and required procurement intake information before routing for approval or AP handoff.
- Own the procurement intake workflow for new supplier requests and supplier registration activities, ensuring requesters understand required steps, approval expectations, and supplier enablement timelines.
- Administer and maintain Oracle Supplier Portal registration activities, including supplier invitations, supplier onboarding status tracking, registration support, profile completion monitoring, and supplier follow-up.
- Lead current-supplier portal enablement activities during Supplier Portal launch, including registration outreach, adoption tracking, issue resolution, and escalation of barriers that prevent suppliers from completing registration.
- Coordinate closely with the AP Supplier Master Lead for supplier setup elements owned by AP, including payment-related, tax, banking, remit-to, and legal entity validation data.
- Support supplier onboarding readiness for sourcing awards, catalog/punchout enablement, purchase order issuance, and supplier communication expectations.
- Maintain procurement-owned supplier data elements in Oracle Procurement and related procurement tools, including supplier classifications, ordering method, purchasing site usage, procurement contact information, sourcing/category alignment, supplier status indicators, and procurement reporting attributes.
- Monitor supplier records for procurement-related data quality issues such as duplicate supplier indicators, inactive suppliers, outdated purchasing contacts, incomplete registration profiles, or supplier records that no longer support current purchasing activity.
- Lead supplier cleanup, rationalization, and lifecycle governance efforts that support PO adoption, catalog enablement, spend visibility, supplier compliance, and scalable Procurement Operations processes.
- Develop and maintain supplier onboarding SOPs, governance standards, intake checklists, role clarity documentation, and service-level expectations for procurement-owned supplier activities.
- Partner with AP, Finance, IT, Compliance, Strategic Sourcing, and business teams to define and sustain clear handoffs, controls, and segregation of duties across the supplier lifecycle.
- Serve as Procurement’s subject matter expert for supplier intake, supplier onboarding workflow, Oracle Supplier Portal registration, and procurement-owned supplier data governance.
- Support purchase requisition and purchase order activities as supplier onboarding volumes allow, including PO issue review, requester guidance, supplier-related PO troubleshooting, and purchasing inbox triage.
- Assist with purchasing inbox inquiries related to supplier setup status, supplier registration, ordering method, PO creation barriers, catalog readiness, and general Procurement Operations support.
- Help resolve supplier-related issues that impact PO creation, catalog ordering, invoice matching, supplier communication, or downstream procure-to-pay processing.
- Support PO adoption initiatives by ensuring suppliers are properly enabled for PO-based purchasing and by identifying process or data barriers that cause off-PO spend or manual workarounds.
- Participate in Oracle Procurement enhancement testing, user acceptance testing, process documentation, training support, and continuous improvement efforts that reduce manual intervention and improve stakeholder experience.
- Track supplier onboarding, portal registration, purchasing inbox, and PO support trends to identify recurring issues, training needs, control gaps, or workflow improvement opportunities.
Schedule
Travel estimated at 0–10% of time, including local travel between InnovAge worksites as needed. Occasional travel for team meetings, supplier meetings, training, or business stakeholder support. Limited overnight out-of-state travel may be required.
Requirements
- Bachelor’s degree in Business Administration, Supply Chain, Finance, Accounting, Healthcare Administration, or a related field; equivalent combination of education and relevant experience may be considered.
- Five or more years of experience in procurement operations, purchasing, supplier onboarding, supplier management, ERP master data, accounts payable operations, or procure-to-pay support.
- Demonstrated understanding of supplier onboarding, supplier lifecycle management, procurement intake, purchase order processes, and cross-functional handoffs between Procurement and Accounts Payable.
- Experience working in ERP or procurement systems; ability to learn, administer, and support Oracle Procurement and Oracle Supplier Portal workflows.
- Strong attention to detail and ability to manage data quality, process documentation, service-level expectations, and issue resolution across multiple stakeholders.
- Strong communication, customer service, and problem-solving skills with the ability to partner professionally with suppliers, requesters, AP, Finance, IT, Compliance, and Strategic Sourcing.
- Intermediate to advanced Microsoft Excel skills and ability to analyze supplier, registration, purchasing inbox, and PO-related trends.
Preferred Qualifications
- Certified Professional in Supply Management (CPSM), Certified Purchasing Professional (CPP), Lean/Six Sigma, project management, or Oracle-related training/certification.
- Oracle Fusion Procurement, Oracle Supplier Portal, Oracle Cloud, or comparable ERP/procurement system experience.
- Supplier enablement, supplier portal rollout, supplier data cleanup, catalog/punchout, or purchasing operations transformation experience.
- Healthcare, multi-site operations, regulated industry, or shared services experience.
- Experience developing SOPs, intake workflows, governance documentation, dashboards, metrics, or stakeholder training materials.
Key Success Measures
- Supplier Intake Quality: Complete, justified, and appropriately routed supplier requests with fewer rework loops.
- Oracle Supplier Portal Adoption: Current and new suppliers are registered, enabled, and able to transact through governed procurement workflows.
- Procurement-Owned Data Integrity: Supplier classifications, ordering methods, procurement contacts, status indicators, and reporting attributes remain accurate and usable.
- PO and Purchasing Support: Supplier-related PO barriers, purchasing inbox issues, and requester questions are resolved timely and consistently.
- Cross-Functional Control: Clear handoffs with AP, Finance, IT, Compliance, and Strategic Sourcing reduce duplication, confusion, and control gaps.
Benefits
- Medical, dental, and vision insurance.
- Short and long-term disability, life insurance, and AD&D.
- Supplemental life insurance.
- Flexible spending accounts.
- 401(k) savings plan with company match.
- Paid time off and company-paid holidays.
Pay
Posted pay range: $103,300 - $134,400.