Purchasing Agent

We are hiring a Purchasing Agent for Indirect Spend to join our team based in Provo, Utah, in a hybrid working setting (Monday–Thursday in the office, Friday remote).

About the Role

The Purchasing Agent will report directly to the Purchasing Director and support the full-cycle procurement process and procurement and expense platforms. This role offers visibility to stakeholders and enhances data value through analysis, providing opportunities for spend consolidation and reduction via the Coupa platform. The ideal candidate will have a strong background in procurement administration, process improvement, and system management.

Key responsibilities include maintaining cross-functional relationships, supporting day-to-day purchasing and expense activities, executing continuous improvement initiatives, creating system reports, and training global users on system and process adoption. This role has strong technology dependencies with a procurement focus.

Responsibilities

• Support day-to-day procurement systems and processes, specifically management of Coupa and Concur.
• Serve as a resource for internal and external stakeholders (e.g., Nu Skin affiliates, suppliers) regarding system or process questions/issues.
• Facilitate the contract process, including reviews and approvals of contracts, purchase orders, supplier onboarding/updates, and expenses.
• Champion the contract process for the Americas region.
• Oversee the end-to-end supplier onboarding process.
• Resolve vendor issues to improve relationships and promote cooperation.
• Update Coupa and Concur configurations as needed and maintain accurate records of changes for audits.
• Manage upgrade testing for new Coupa and Concur releases.
• Collaborate with IT to validate interfaces, review error logs, and resolve issues.
• Track and manage issues in Coupa and Concur through support tickets.
• Administer the local corporate credit card and virtual credit card program.
• Create and maintain documentation around procurement policies and procedures.
• Train employees and partners on Coupa and Concur use.
• Assist the business in developing ad-hoc reports or queries in Coupa and Concur.

Requirements

• Bachelor’s degree in Business, Supply Chain, Purchasing/Procurement, or a related field.
• Proficient with Microsoft Office, ChatGPT, and SaaS applications.
• Proven experience in procurement administration, with the ability to collaborate across functional areas and provide standardized or customized solutions.
• Excellent communication (verbal and written) and interpersonal skills.
• Takes initiative and approaches issues with an analytical mindset.
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities or reprioritize projects.
• Demonstrated ability to operate efficiently in a fast-paced environment with strict deadlines.

Preferred Qualifications

• Familiarity with cloud-based software and ERP integrations (e.g., SAP, Coupa, Concur).
• Working knowledge of Coupa and Concur, including implementation/roll-out experience.
• Previous experience providing training and support to users.
• Spanish language fluency.

Benefits

• Comprehensive medical, vision, and dental coverage.
• Supplemental life, short-term, and disability insurance.
• Free access to health coaches, therapists, and an onsite fitness center.
• Health savings account and 401k with company match.
• Incentive bonus program.
• Access to top-quality beauty and wellness products.
• Flexible work arrangements and a generous vacation policy.
• Generous maternity and paternity leave.