Purchased Services Director

About the Role

This position is incentive eligible. The Senior Director, Purchased Services leads the strategy, management, and execution of sourcing initiatives across all clinical and non-clinical service categories and technologies. This role oversees the development of a comprehensive purchased services program, including expense management, supplier negotiations, analytics, contract execution, and value realization.

Responsibilities

• Provides leadership support in purchased services expense management.
• Manage the Purchased Services contract portfolio, including clinical and non-clinical services, technology, and other non-labor expense categories.
• Effectively manage projects from beginning to end, translate objectives, execute outcomes, and present project deliverables to local and system managers, directors, and executives.
• Design and manage the sourcing and contract management framework for all categories in the Purchased Services portfolio, including new requests and renewals.
• Develop and deploy an industry-leading Purchased Services playbook focused on Analytics, Strategy and requirements development, supplier negotiations, performance-based contract negotiation, and value realization through structured business reviews.
• Manage strategic supplier engagement and expand optimization efforts through development of high-performance contracts, integrating key performance indicators (KPIs) and structured business review processes.
• Collaborate with key stakeholders including Clinical/Non-Clinical leaders, physicians, executives, end-users, and others to define category specifications and acceptable service levels.
• Work closely with leaders and key stakeholders to project category purchases and develop strategies to maintain and maximize spend management opportunities and timelines.
• Achieve stakeholder support and collaboration through participation in cross-functional teams and sharing best practices for comprehensive success.
• Assess and provide insights into purchased services expenses to guide and support sourcing workplans.
• Manage purchased services project plans with all key stakeholders to drive and implement savings for identified purchased services categories.
• Analyze purchased services data, make recommendations, and execute a course of action for implementing purchased services contracts.
• Lead calls with relevant stakeholders to review and update active sourcing projects.
• Track service contract execution, implementation, savings, and supplier service levels on an ongoing basis to ensure high-quality service delivery and savings achieved.
• Manage assigned contracting projects, including the completion and timely execution of contracted services that deliver high-quality services and cost savings.
• Prepare and distribute Request for Proposals (RFPs).
• Research and analyze vendors to be included in RFPs.
• Evaluate proposals by developing financial analysis and present contract recommendations.
• Craft contract language working with Corporate Legal to finalize agreements.
• Interact and develop relationships with key stakeholders to better understand needs and challenges, including clinicians, supply chain, and other hospital leadership.
• Continuously define and improve client solutions as they relate to the purchased services program.
• Establish and meet expense savings goals.
• Organize saving enhancement strategies for purchased services.
• Develop standardized documents, processes, and calculations for use by the purchased services team to quantify purchased services savings solutions.
• Direct multiple projects and tasks in a fast-paced environment.
• Demonstrate strong organization skills, including the ability to plan, implement, and execute.
• Focus and execute exceptional time management.
• Develop project plans for major and complex projects.
• Develop milestones for projects to determine outcomes are achieved, including facilitating teams that lead to building consensus and contract implementation.
• Track and report all activities and milestones.

Qualifications

• Bachelor’s Degree – Required
• Graduate Degree – Preferred
• 7+ years of experience in a healthcare-related role with experience directly related to the duties and responsibilities specified.
• Previous experience in supply chain, value analysis, purchased services, and/or sourcing that includes purchased services knowledge and experience required.
• Demonstrated successful experience with project management and coordination and measurement of project deliverables.
• Advanced computer skills with MS Word, PowerPoint, and Excel.
• Software skills with business intelligence and project management tools.

Occasional Travel: The job may require travel from time-to-time, but not on a regular basis.

Benefits

HealthTrust offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.