Publisher Operations Specialist

About the role

This position reports to the Director, Publishers and is responsible for driving the day-to-day technical operations, integrations, and cross-functional coordination behind one of Adelaide’s fastest-growing lines of business.

Responsibilities

• Own publisher tag creation, configuration, QA, troubleshooting, and format support across display, online video, CTV, native, and emerging channels
• Take ownership of publisher accounts as you build your expertise, managing integrations, onboarding, and day-to-day technical needs with guidance as needed
• Serve as a technical resource for Client Success, TAM, and publisher partners, escalating complex issues when appropriate
• Cook up publisher-related projects across Data Science, Product, and Engineering, keeping meetings, owners, timelines, and next steps organized
• Build fluency in product releases, feature changes, and roadmap developments, and help assess their implications for publishers
• Investigate measurability and data-quality issues in partnership with Data Science and Engineering
• Maintain clear documentation and identify opportunities to improve publisher workflows, tools, and product coverage
• Become a trusted resource for publisher-related questions and keep teams informed of important updates, issues, and resolutions

Requirements

We're looking for someone with 0-2 years of relevant experience or equivalent experience gained through coursework, internships, or projects. A background in computer science, data science, statistics, economics, or another analytical field may be helpful, but we're equally interested in someone who demonstrates technical curiosity, strong follow-through, and a genuine interest in ad tech, media, or data-driven products.

Qualifications

• 0-2 years of relevant experience gained through internships, coursework, projects, or professional roles
• A technical or analytical background, or demonstrated interest in learning technical systems and concepts
• An interest in digital advertising, media, ad tech, or data-driven products
• Familiarity with—or an eagerness to learn—ad-serving concepts and tools such as Google Ad Manager, VAST, and ad tags
• Strong organizational and project-management skills, with the ability to track details, follow up, and keep work moving
• Comfort collaborating with technical and non-technical colleagues and translating information between teams
• A clear, responsive communication style, strong follow-through, and good judgment about when to ask questions or escalate an issue
• A proactive approach and an interest in taking on increasing ownership as you grow
• Familiarity with data and analytics tools such as Looker and SQL

Skills

Internship, coursework, or project experience in publisher operations, ad operations, yield management, or ad tech

Exposure to attention metrics, viewability, or media quality measurement

Experience with SQL, Python, or other data/analytics tooling

Familiarity with video or CTV advertising

Benefits

Health & Wellness

• Medical, dental, and vision insurance
• Paid time off
• Parental leave
• Employee development & wellness stipend
• Holiday break
• Volunteer time off

Pay

$90,000 - $110,000

Schedule

Full-time, remote-first environment

Occasional travel to our New York office a few times per year