Public Safety Telecommunicator Trainee

About the Role

Under close supervision as a trainee and productive worker, receives and responds to telephone or other electronic requests for emergency assistance including law enforcement, fire, medical, or other emergency services and/or dispatches appropriate units to response sites. Performs related duties as required.

Qualifications

Acceptable courses (one of the following):

• APCO Public Safety Telecommunicator
• IAED Emergency Telecommunications
• NECI Emergency Communications Officer

Emergency Medical Dispatch: May only be the NJEMD program.

CPR Basic Life Support Card from either:

• American Heart Association (AHA)
• American Red Cross (ARC)

If you do not have these certifications, the MCSO offers an academy four times a year to complete the certification process.

Requirements

• Must be a New Jersey resident
• Must be a legal U.S. resident
• High school diploma or equivalent
• At least 18 years of age
• Pass a thorough background investigation, psychological, and medical exam
• Possess a valid New Jersey Driver’s License

Benefits

Monmouth County offers generous health and wellness benefits to full-time employees and their eligible dependents, including:

• Competitive medical, prescription, dental, and vision plans
• Flexible spending accounts
• Award-winning wellness program

Part-time employees working an average of 30 or more hours per week over a year may also elect these benefits.

Eligible employees receive:

• Enrollment in the New Jersey State Pension and Group Life Insurance
• Vacation, personal, and sick days
• Substantial paid holiday package
• Additional voluntary benefits, including 457(b) retirement/deferred compensation plans, short-term disability, whole life insurance, cancer, critical illness, and accident plans

Monmouth County is a Public Service Loan Forgiveness eligible employer. Seasonal and temporary employees are not eligible.

All Monmouth County positions are on-site; remote work is not available.