Public Safety Supervisory Officer

Join the Memphis Grizzlies as a Public Safety Supervisor for 3rd shift operations, overseeing security personnel, CCTV, and Access Control systems at FedEx Forum. This role supports 24/7 arena security, event-related security, and serves as a liaison for law enforcement and emergency response.

Responsibilities

• Manage day-to-day security operations and supervise full-time Public Safety Officers.
• Maintain a safe and secure environment for company property and staff.
• Recognize, report, and investigate signs of crime or disorder.
• Document detailed notes of unusual occurrences impacting safety and security.
• Perform security overwatch and engagement in parking areas, including the dock.
• Direct operations at incident scenes, calls for service, and special events.
• Review and distribute incident reports completed by Public Safety Staff.
• Investigate and handle complaints involving Public Safety Staff.
• Coordinate meetings and trainings for Public Safety Staff.
• Direct and participate in rendering aid at emergency scenes.
• Execute emergency response planning in situational instances.
• Supervise threat monitoring (e.g., weather, social media, open-source data).
• Serve as primary law enforcement liaison during non-event days.
• Manage deployment and redeployment of personnel and assets.
• Develop and manage post orders.
• Supervise officer patrol screenings and Operations Center activities.
• Develop and administer routine training to staff.
• Schedule Public Safety Officer work shifts.
• Supervise CCTV and access control systems.
• Perform other job-related duties as assigned.

Requirements

• High School Diploma or GED.
• At least 2-3 years of demonstrated leadership experience in law enforcement, security, military, or a related field.
• Excellent verbal and written communication skills.
• Effective critical thinking and situational response skills.
• Working knowledge of enforcement policies and procedures.
• Must meet minimum requirements for TN State Private Protective Services license eligibility and renew every 2 years.
• Must be available to work nights, weekends, and holidays as needed.
• Must be at least 21 years of age.

Physical/Cognitive Requirements

• Prolonged periods of sitting at a desk, working on a computer, walking, and standing.
• Ability to lift 15 pounds at times.
• Ability to travel throughout the facility as required.
• Visual acuity, including close, distance, and color vision, depth perception, and ability to adjust focus.
• Ability to work in varied environments, including heights, elevators, darkened arenas, crowds, loud noise, and flashing lights.
• Continuous stretching, standing, and walking, including up and downstairs.

Preferred Qualifications

• Prior law enforcement experience.
• Prior knowledge of access controls.
• Physical and personnel security experience.
• Working knowledge of magnetometers and X-rays.
• Knowledge of sports and entertainment, specifically NBA basketball.

Benefits

• Industry-leading health coverage.
• Short and Long-term disability.
• Team Member and Dependent Life Insurance.
• Group Voluntary Benefits.
• Wellness programs through EAP and Headspace.
• Matching 401(k).
• Employee Assistance Program.
• Tuition Reimbursement.
• Team Store Discounts.
• Happy Hours and other fun activities.
• Qualified parking and game night meals.
• NBA Sponsored Discount Programs.
• Employee Referral Bonuses.
• Employee Recognition Programs.
• Generous Paid Time Off.
• Holiday Pay.
• Paid Parental Leave.