Public Safety & Service Coordinator - 995895

About the role

Establishes a reassuring and courteous presence within their assigned building, guaranteeing the safety and satisfaction of all individuals by providing exceptional customer service and cultivating a positive initial experience.

Responsibilities

• Creates a welcoming and secure environment for visitors and staff by delivering exceptional customer service and maintaining a professional demeanor, ensuring positive first impressions, and fostering a sense of safety within their assigned building.
• Directs, trains, and schedules Public Safety officers to ensure operational objectives are met.
• Takes command of situations or incidents involving threat to persons or property involving the university and directs the proper resources to ensure the safety of the NSU community.
• Takes notice and reports to supervision any incident, condition or situation that could negatively affect the ability of the Public Safety Department, or any other entity to function in the most productive manner to ensure timely notifications of threats, hazards, and personnel issues.
• Provides physical inspections and investigations on campus. Conducts security and safety audits. Completes activity logs and incident reports.
• Collaborates with local law enforcement concerning the investigation of incidents, crimes, and losses.
• Performs other duties as assigned.

Requirements

• May be exposed to short, intermittent, and/or prolonged periods of bending, climbing, sitting and/or standing in performance of job duties up to 8 hours.
• Must be able to work any shift, including weekends and holidays.

Qualifications

• High School Diploma or Equivalent
• One (1) or more years of public safety, security, police, or military experience.
• One (1) or more years in a customer service position.

Skills

• Ability to lift up to 30 pounds.
• Previous customer service, public safety, security, or police experience.
• Previous experience with Microsoft Office products.
• Previous supervisory experience.
• Leadership training.

Benefits

• Comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more.

Pay

• Pay Basis: Hourly

Schedule

• Subject to Grant Funding: No

Benefits

• Tuition Waiver
• Retirement Plan
• Adequate Medical and Dental Plans

Pay

• Hourly

Schedule

• Shift Work Schedule

Benefits

• Tobacco-Free Campus

Job Category

• Non-Exempt

Hiring Range

• Not Specified

Essential Job Functions

• Creates a welcoming and secure environment for visitors and staff by delivering exceptional customer service and maintaining a professional demeanor, ensuring positive first impressions, and fostering a sense of safety within their assigned building.
• Directs, trains, and schedules Public Safety officers to ensure operational objectives are met.
• Takes command of situations or incidents involving threat to persons or property involving the university and directs the proper resources to ensure the safety of the NSU community.
• Takes notice and reports to supervision any incident, condition or situation that could negatively affect the ability of the Public Safety Department, or any other entity to function in the most productive manner to ensure timely notifications of threats, hazards, and personnel issues.
• Provides physical inspections and investigations on campus. Conducts security and safety audits. Completes activity logs and incident reports.
• Collaborates with local law enforcement concerning the investigation of incidents, crimes, and losses.
• Performs other duties as assigned.

Required Knowledge, Skills & Abilities

• May be exposed to short, intermittent, and/or prolonged periods of bending, climbing, sitting and/or standing in performance of job duties up to 8 hours.
• Must be able to work any shift, including weekends and holidays.

Required Certifications/Licenses

• Valid Florida Driver's License with no more than 3 points.
• Current Florida "D" Security Officer license within the first six months of employment.

Required Education

• High School Diploma or Equivalent

Preferred Qualifications

• Previous customer service, public safety, security, or police experience.
• Previous experience with Microsoft Office products.
• Previous supervisory experience.
• Leadership training.

Is this a safety sensitive position?

• Yes

Background Screening Required?

• Yes

Pre-Employment Conditions

• Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.
• Equal Opportunity Employer: Nova Southeastern University considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.