Public Safety (Security) Officer
Ohio Dominican University · Columbus, OH · 2 mo ago
On-siteInformation TechnologyPart-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and resolve issues promptly.
- Provide technical support to customers via phone and email.
- Implement and train users on new software solutions.
Requirements
- Bachelor’s degree in Computer Science or related field.
- At least 2 years of experience in IT support or customer service.
- Strong problem-solving and communication skills.
Qualifications
- Proficiency in Microsoft Office Suite.
- Experience with CRM systems.
- Ability to work independently and manage multiple tasks.
Skills
- Excellent verbal and written communication skills.
- Technical aptitude and ability to troubleshoot complex issues.
- Knowledge of cloud-based services and platforms.
Benefits
- Competitive salary package.
- Flexible working hours.
- Professional development opportunities.
Pay
$50,000 - $60,000 annually.
Schedule
Full-time, Monday through Friday, 9 AM to 5 PM.
Application Instructions
To apply, please complete the form below and submit your resume.