Public Safety Representative

The Position

The Adler Planetarium is seeking a Public Safety Representative (PSR) to join our dynamic team on Chicago's Museum Campus. This individual will maintain public safety and security for Adler Planetarium staff, visitors, the building, and the grounds. They will ensure the safety of Adler staff and visitors through an on-foot patrol of a 155,500-square-foot building while providing outstanding customer service. The team serves as the first point of escalation for issues on the museum floor and communicates pertinent information to building partners to support a safe and positive guest experience.

Work Schedule

The typical work schedule for this position is 22 hours per week, from Monday to Sunday, 6 am-2 pm, 9 am-4 pm, 11 am-6 pm, Wednesday 3 pm-11 pm, and Events Mon-Sunday 3 pm-2 am.

Compensation & Benefits (Part-Time)

• Base Pay Range: $19.00-$20.78/hr
• Work-Life Balance: 7 to 25-hour workweek
• Accrue up to 6 vacation days per year
• Accrue up to 6.5 sick days as of date of hire
• Earn time and a half for working on any of the 7 Adler-observed holidays
• Paid Family Bereavement Leave & Jury Duty
• Paid Parental Leave
• Flexible work arrangements
• Commuter flexible spending account
• Retirement Savings Plan 403B plan with Adler match

Person

The best candidate to meet the requirements for this position will be experienced in public safety and security management, have strong customer service skills, and work well in a diverse work environment. Ideally, this person will excel at multitasking and have the ability to provide coverage wherever necessary within the public safety division.

Required Qualifications

• High school diploma or equivalent
• Available to work Adler private events, which will require some weekends and late evenings, possibly working into the early morning hours with shifts that could end anytime between 10 pm and 3 am.
• 1 year of security experience, managing emergency situations and following emergency protocols.
• Prior work experience dealing with customers, troubleshooting, and/or managing stressful situations
• Demonstrated ability to work under pressure and take charge in escalating security situations
• Ability to remain professional in all interactions with visitors and colleagues, regardless of circumstance
• Ability to use a computer to type accurate reports of incidents, injuries, daily activities, and other texts.

Preferred Qualifications

• Certification in CPR/AED/First Aid
• Minimum of 20 hours of security training (de-escalation, active shooter, etc.)
• Experience working in a museum or large public venue
• Experience communicating with two-way radios and public address systems