Public Safety Officer Unarmed
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content accordingly.
We must not create sections with filler like "commensurate with experience". We have actual content.
Let's decide sections:
- About the role: Could include description of role from first paragraph: "Provides security services with a customer-service approach..." plus maybe the "As a Public Safety Officer at Advocate Health, you play a crucial role..." That's later. We'll combine.
- Responsibilities: The "Major Responsibilities" block.
- Requirements: Licensure, Registration, And/or Certification Required; Education Required; Experience Required; Physical Requirements And Working Conditions? Might be part of Requirements. Could also include "Must successfully pass background investigation, drug screen, pre-placement physical post-offer, pre-employment." That's a requirement.
- Qualifications: Knowledge, Skills & Abilities Required.
- Skills: Preferred Knowledge, Skills & Abilities.
- Benefits: Benefits And More block (list of benefits). Also Benefits Eligible Yes.
- Pay: Pay Range $21.85 - $32.80.
- Schedule: Hours Per Week 40; Schedule Details/Additional Information Vary.
We must not include sections with vague content like "varies" but we have actual schedule details: Hours per week 40, schedule details vary (maybe still specific enough). We'll include.
We need to use - for any list of duties/requirements/benefits. For prose use
.
We must preserve all substantive information, not invent or summarize away detail. So we need to keep details like specific certifications, etc.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The posting includes a disclaimer and "Our CommitmenttoYou" etc. That's benefits section; we keep benefits but maybe remove the "Note: Eligibility for programs listed above may depend on your FTE or status..." That's still substantive? It's a note about eligibility; we could keep but it's not boilerplate. It's okay.
We need to output only HTML fragment, no /, no markdown fences.
Let's craft.
First, About the role: combine paragraphs:
"Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair."
Also later: "As a Public Safety Officer at Advocate Health, you play a crucial role in creating a safe, secure, and caring atmosphere for patients, visitors, and staff. Your primary focus is on ensuring the physical safety of individuals while upholding the principles of compassionate patient care and proactive de-escalation. You will work closely with healthcare professionals and Public Safety partners to support a healing environment, responding to security situations with empathy and sensitivity."
We'll include that.
Responsibilities: list each duty from Major Responsibilities. We'll break into bullet points.
Let's extract bullet points:
- Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches.
- Assists team members, patients, and visitors by providing information, directions, and physical help.
- Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning.
- Prevents, responds to, and investigates workplace violence.
- Responds to service calls, such as combative or threatening patients or visitors and team member incidents.
- Serves as a primary resource for de-escalation, utilizing use of force when necessary (e.g. conducted electrical weapon (CEW), handcuffing.)
- Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats.
- Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury.
- Investigates incidents that occur on Advocate Health property and completes timely and accurate reports.
- Addresses and escalates complaints to the appropriate leader and provides supporting documentation.
- Performs liaison rounding duties to cultivate close partnerships with all departments and units.
- Delivers security awareness education to team members to leverage their assistance in the overall security of the site.
- Liaisons with federal, state, and local law enforcement and first responder agencies.
- Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.
- Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan.
- Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.
We'll put each as
- .
Requirements: include Licensure, Registration, And/or Certification Required; Education Required; Experience Required; Must successfully pass background investigation, drug screen, pre-placement physical post-offer, pre-employment; Physical Requirements And Working Conditions (maybe part of Requirements). We'll list as bullet points.
Let's extract:
Licensure, Registration, And/or Certification Required:
- Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is not required.
- A valid driver’s license issued by the Division of Motor Vehicle.
- For Illinois teammates must have completed State of Illinois 20-hour Basic Security Officer course.
- For Illinois teammates: Firearm Owners Identification Card (FOID) issued by the Illinois State Police.
- For Wisconsin teammates: Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
- Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter.
Education Required:
- High school graduate or GED.
Experience Required:
- Typically requires 1 years of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property.
Must successfully pass background investigation, drug screen, pre-placement physical post-offer, pre-employment.
Physical Requirements And Working Conditions:
- Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally.
- Must be able to push/pull with 35 lbs. of force.
- Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes.
- May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must be worn as necessary.
- Operates all equipment necessary to perform the job.
- Frequent exposure to aggressive behavior and emotionally charged situations.
- Must be able to handle personal stress and possible violence.
- Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist clinical teammates with lifting patients of all sizes.
We'll include these as bullet points under Requirements.
Qualifications: Knowledge, Skills & Abilities Required (the list). Let's extract:
- An above average level of emotional intelligence, including empathetic and compassionate responses to teammate, visitor, and patient incidents.
- The ability to function in a work environment in which we maximize teammate talent, treat each other with respect, and care for one another like family and with kindness.
- A daily commitment to patient-centered safety practices.
- Collaborative work with medical staff and external law enforcement, as appropriate.
- The ability to remain calm under pressure to support a safe, welcoming, and therapeutic environment for everyone in the facility.
- The ability to interact with peers with positive intent and create innovative solutions through collaborative relationships.
We'll put as bullet list.
Skills: Preferred Knowledge, Skills & Abilities:
- Behavioral Threat Assessment knowledge.
- Use of Force Review.
- Crime through environmental design awareness.
- Ability to present material and facilitate meetings.
We'll list.
Benefits: Benefits And More block. Let's extract list:
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Benefits And More
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
- Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
We'll keep as bullet list.
Pay: Pay Range $21.85 - $32.80.
Schedule: Hours Per Week 40; Schedule Details/Additional Information Vary.
We'll output sections with
headings.
Make sure not to include empty sections.
Let's craft HTML.
We'll start with About the role
then
...
.
Then Responsibilities
- ...
...
.
Then Requirements
...
.
Then Qualifications
...
.
Then Skills
...
.
Then Benefits
...
.
Then Pay
$21.85 - $32.80 per hour
(maybe include per hour? The posting says Pay Range $21.85 - $32.80. Likely hourly. We
. We must preserve all substantive information, not invent or summarize away detail. So we need to keep details like specific certifications, etc. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The posting includes a disclaimer and "Our CommitmenttoYou" etc. That's benefits section; we keep benefits but maybe remove the "Note: Eligibility for programs listed above may depend on your FTE or status..." That's still substantive? It's a note about eligibility; we could keep but it's not boilerplate. It's okay. We need to output only HTML fragment, no /, no markdown fences. Let's craft. First, About the role: combine paragraphs: "Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair." Also later: "As a Public Safety Officer at Advocate Health, you play a crucial role in creating a safe, secure, and caring atmosphere for patients, visitors, and staff. Your primary focus is on ensuring the physical safety of individuals while upholding the principles of compassionate patient care and proactive de-escalation. You will work closely with healthcare professionals and Public Safety partners to support a healing environment, responding to security situations with empathy and sensitivity." We'll include that. Responsibilities: list each duty from Major Responsibilities. We'll break into bullet points. Let's extract bullet points: - Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches. - Assists team members, patients, and visitors by providing information, directions, and physical help. - Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning. - Prevents, responds to, and investigates workplace violence. - Responds to service calls, such as combative or threatening patients or visitors and team member incidents. - Serves as a primary resource for de-escalation, utilizing use of force when necessary (e.g. conducted electrical weapon (CEW), handcuffing.) - Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats. - Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury. - Investigates incidents that occur on Advocate Health property and completes timely and accurate reports. - Addresses and escalates complaints to the appropriate leader and provides supporting documentation. - Performs liaison rounding duties to cultivate close partnerships with all departments and units. - Delivers security awareness education to team members to leverage their assistance in the overall security of the site. - Liaisons with federal, state, and local law enforcement and first responder agencies. - Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices. - Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan. - Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance. We'll put each as
headings.
Make sure not to include empty sections.
Let's craft HTML.
We'll start with About the role
then
...
. ThenResponsibilities
- ... ...
Requirements
- ...
Qualifications
- ...
Skills
- ...
Benefits
- ...
Pay
$21.85 - $32.80 per hour
(maybe include per hour? The posting says Pay Range $21.85 - $32.80. Likely hourly. We