Public Safety Officer North Naples

About the role

The Public Safety Officer patrols assigned property and grounds to ensure the safety of building occupants and safeguard institutional property. Additionally, the Public Safety Officer aids individuals that are on NCH grounds in the event of an emergency.

Responsibilities

• Patrols hospitals, buildings, grounds, and associated areas to prevent, investigate and document arson, theft, vandalism, and any other criminal activity.
• Maintains and responds to security, fire, and environmental alarms.
• Responds to emergency calls for assistance and disasters.
• Investigates unusual incidents reported by NCH staff, visitors, physicians, and patients.
• Provides excellent customer service to patients, families, visitors, and staff.
• Normal duties require extensive walking, standing, and/or running.
• Resolves problems, disputes, and unusual circumstances as necessary.
• Covers operations within the NCH morgues.
• Handles disruptive individuals with good verbal intervention techniques. Compliant individuals may require physical intervention.
• Completes reports and incident documentation as necessary.
• Controls evidence, valuables, and lost/found items as necessary.
• Operates NCH vehicles in accordance with the rules and regulations of the NCH Healthcare System.
• Works in an independent atmosphere with minimal supervision and high public contact.

Requirements

• Minimum High School Diploma or GED required.
• Minimum of 1 year of experience in security or law enforcement preferred.
• Valid driver’s license and successfully passed a DMV check.
• Basic Security Certification from IAHSS within one year from hire and renewed every 2 years.
• CPR/AED certification within one year from hire.
• Maintain proficiency in control tactics, use of force, body cameras, and use of tasers with initial and annual recertifications.
• Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.