Public Safety Officer

About the role

The role of a Security Officer at AMC Summit involves providing security services with a customer-service approach, focusing on professionalism, fairness, and compassion. The position requires maintaining a professional appearance and demeanor, complying with safety and security rules, and performing various security tasks.

Responsibilities

• Ensures safety and security during interior and exterior patrols, including inspections, audits, and contraband searches.
• Assists patients, visitors, and team members by providing information, directions, and physical help.
• Monitors visitors and controls traffic, and confronts unauthorized persons.
• Prevents, responds to, and investigates workplace violence.
• Responds to service calls involving combative or threatening patients or visitors and team member incidents.
• Serves as a primary resource for de-escalation and uses use of force when necessary.
• Plans, prevents, practices, and responds to emergencies such as lost or abducted infants/children, fires, and active threats.
• Investigates incidents and completes timely and accurate reports.
• Serves as a liaison between various departments and law enforcement agencies.
• Performs liaison rounding duties to cultivate partnerships with all departments and units.
• Delivers security awareness education to team members.
• Operates all equipment necessary to perform the job.
• May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards.

Requirements

• Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS).
• A valid driver’s license issued by the Division of Motor Vehicle.
• Firearm Owners Identification Card (FOID) issued by the Illinois State Police.
• Congcealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
• Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter.

Qualifications

• High school graduate or GED.
• Typically requires 1 years of experience in a security, related public safety, or customer service area.

Skills

• An above average level of emotional intelligence.
• The ability to function in a work environment in which we maximize teammate talent, treat each other with respect, and care for one another like family and with kindness.
• A daily commitment to patient-centered safety practices.
• Collaborative work with medical staff and external law enforcement, as appropriate.
• The ability to remain calm under pressure to support a safe, welcoming, and therapeutic environment for everyone in the facility.
• The ability to interact with peers with positive intent and create innovative solutions through collaborative relationships.

Benefits

This position offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, career development opportunities, and more. Benefits include paid time off, health and welfare benefits, flexible spending accounts, family benefits, educational assistance, and more.

Pay

The pay range for this role is $21.85 - $32.80 per hour.

Schedule

The schedule for this position is every other Friday, Saturday, and Sunday, working 24 hours per pay period in a 3rd shift.