Public Safety Officer - full and part-time

Position Summary

Responsible for providing support to Public Safety operations at CW facilities. Duties may include, but not limited to, any or all of the following: patrol assigned areas of facilities and grounds and respond to emergent situations and calls for service; perform inspection tours and investigate incidents, as well as general office or record keeping tasks; verbally de-escalate and if needed, physically restrain patients or disruptive individuals; perform Weapon Screening services to prevent weapons and other prohibited property from entering Children's property; secure property/evidence as needed/directed; liaison with MRMC Campus Public Safety/Security departments and local, state and federal law enforcement.

Essential Functions

• Patrols (by foot) assigned areas of facilities and grounds according to established schedule and investigates unusual occurrences.
• Performs parking enforcement related duties, to include, but not limited to, operating parking equipment, greeting, welcoming and directing customers.
• Investigates and writes incident reports on a wide variety of security-related incidents including but not limited to; crimes committed on the property, injuries sustained on the property, actual or potential loss of hospital, employee, patient, or visitor property through fire, theft, damage, or vandalism.
• Obtains evidence related to the incident and interviews victims, witnesses, and suspects.
• Assists Public Safety Dispatchers working in Communication Center as needed, and dispatches appropriate personnel to perform security assignments.
• Answers hospital emergency line (88) and directs personnel appropriately.
• Maintains current knowledge of CW policy and procedures and department Standards of Work (SOW) through regular and timely independent review of internal communication including emails, Newsbreak and attendance at relevant meetings.

  Position Requirements

  • High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED)
  • 1+ years experience in customer service
  • Preferred- Post high school coursework in criminal justice or equivalent field of study
  • 1+ years’ experience as a uniformed security officer in healthcare security, public safety, corporate security, law enforcement, and/or military service
  • 1+ years’ experience performing weapon screening
  • BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required within 90 days of hire
  • Intermediate computer skills in order to utilize current and future equipment and systems (PC software applications, Microsoft Word, Excel, Access, Epic hospital software application, CAD, Incident Reporting, Surveillance Systems, Weapon Screening, etc.)
  • Analytical skills necessary in order to inspect, respond and manage emergent situations, hospital areas, ensure safety and security of all hospital staff, visitors and patients, and prepare, incident reports, missing property reports, etc.
  • Ability to successfully complete and maintain all testing requirements under the Physical Capacity Exam (PCE).
  • Ability to successfully complete and maintain all department training requirements in physical/verbal intervention and control technique program, use of typical security/law enforcement duty equipment (baton, handcuffs, etc.) and clinical violent restraint devises.
  • Ability to successfully complete and maintain all training requirements in the Marcus Crisis Prevention Program (MCPP).
  • Currently certified or ability to successfully complete IAHSS Basic certification within 6 months of hire or promotion
  • Currently certified or ability to successfully complete department training in Defensive Tactics for Security (DTS) within 3 months of hire or promotion

  Certifications/Licenses

  • BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council
  • License Driver's License - State of Wisconsin

  Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.