Public Safety Officer (Entry Level)

About the role

Under general supervision, responsible for providing excellent customer service while ensuring the security, safety and well-being of all personnel, visitors and the premises. Immediately responds to emergencies to provide necessary assistance and protects the institution's assets relative to theft, fire, and other safety issues.

Responsibilities

• Screens all persons entering the facilities of the University for proper identification.
• Through observation and patrol, safeguard institutional property, identify security issues and enforce institutional rules and regulations.
• In emergencies, facilitate the orderly evacuation of the buildings and structures.
• Secures premises and personnel by patrolling property to include monitoring surveillance equipment, inspecting buildings, equipment, and access points, unlocking/securing buildings, classrooms and non-public areas, and permitting entry.
• Prevents losses and damage by reporting irregularities and informing violators of policy and procedures.
• Controls vehicle traffic by directing drivers.
• Provides security for the campus/special events and conducts foot patrols of buildings and grounds to ensure personal, building, and equipment security.
• Provides customer service to the public through actions such as Safe Walk escorts and motorist assistance; provides information and direction to students, employees, and visitors.
• Controls and monitors access by checking permits on parked vehicles and issues visitor permits as needed.
• Responds to various reports, alarms and/or observed behaviors; assesses situation, notifies Communications Center and supervisor, and determines appropriate action.
• Completes reports by recording observations, information, occurrences, and surveillance activities as directed.

Qualifications

• Proficient with Microsoft Word and Excel.
• Ability to exhibit great customer service and willingness to interact with the public.
• Ability to make decisions that deal with uncertainty and require judgment and objectivity.
• Ability to remain calm and exhibit emotional control, integrity and professionalism.
• Ability to write complete and concise reports.

About Us

UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off - A generous leave program offers multiple paid leave options: Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. Holidays: 12 set paid holidays each year. Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.