Public Safety Officer

Essential Duties & Responsibilities

• Monitor, detect, deter, and respond to the tampering, vandalism, and theft of Museum artifacts and property.
• Conduct patrols in designated interior and exterior areas.
• Provide information and support to visitors, staff and vendors.
• Enforce applicable Museum safety and security policies and procedures.
• Respond and assist in emergencies (medical, fire, earthquake, evacuations, etc.) which may include administering basic first aid to persons who are injured.
• Perform routine fire prevention, safety, and security inspection rounds.
• Move and place crowd-control fencing and stanchions for events and emergency needs.
• Provide detailed verbal and written reports capturing shift activities and incidents.
• Monitor security video and intrusion detection systems.
• Provide and control access for restricted areas.
• Turn on/off exhibit-related items following precise procedures.
• Assist with lost and found property inquires and retrieval.
• Under supervision of Collections, provide security and safety support with aircraft moves or fly-ins on Museum property.
• Other duties as assigned.

Qualifications

Education & Experience

• High school diploma or equivalent, preferred.
• One year experience in a customer service environment such as museum, educational facility, stadium, amusement park, or related.
• One year experience in security or asset management preferred.

Knowledge

• Basic knowledge and understanding of security roles as it relates to customer service environment.

Skills

• Displays good attention to detail.
• Displays excellent customer service skills and comfortable working with diverse populations.

Abilities

• Ability to self-motivate to fulfill various priorities that arise throughout the work shift.
• Proven ability to effectively communicate to internal and external customers through a variety of means including but not limited to: email, telephone, two-way radio, Public Announcement (PA) system, and person to person.
• Ability to work in a fast-paced environment and maintain poise under pressure.
• Proven ability to maintain confidentiality and discretion in security matters.
• Experience and knowledge in providing first aid and CPR, preferred.

License & Certification

• Current First Aid, CPR and AED certification, or may be obtained within 60 days of hire through The Museum of Flight.

Working Environment

• The Museum of Flight Public Safety Department provides 24/7 support and works within three primary shifts; day, swing, and night. Flexibility to work any of these shifts, any days including holidays, as well as work adjusted hours to meet the security needs of the Museum is required.
• Must remain on campus for their entire shift including meal periods.
• This position has a high-level of public contact.
• Public Safety Officers are required to wear Museum provided uniforms.

Physical Demands

• This position requires the ability to lift up to 50 lbs.
• Must be able to stand and walk for long periods of time, climb ladders, and stairs.
• Occasionally may require working from aerial catwalks and roof tops.
• This position requires one to work outside on occasion and may work during periods of inclement weather.
• The ability to focus, bend, carry, reach to the side, front and overhead, push, pull, walk, stand, twist and squat, grab, squeeze are repetitive physical movements are requirements of this position.
• This position may come into contact with a variety of approved chemicals such as cleaning or first aid supplies.
• This position requires some work in an office environment, which requires periods of sitting and repetitive wrist and arm movement.

Benefits

• Medical, dental, vision, and flexible spending accounts.
• A 403(b) retirement plan with a 5% match after 1 year of service.
• Employee Assistance Program.
• Company paid life insurance, Accidental Death and Dismemberment, and long-term disability.

Paid-Time Off

• 2 weeks of accrued sick leave per year (80 hours).
• 2 weeks of vacation per year (80 hours).
• 10 paid holidays and 2 floating holidays.

Compensation

• The hourly range for this position is $22.04 - $27.55 per hour depending on experience.
• Typically, a Public Safety Officer will start at $24.00 per hour.
• Museum provides shift differential for swing and graveyard shifts.

This response is AI-generated, for reference only.