Public Safety Officer
Why We Need You
- Participates in regularly scheduled staff meetings and trainings to ensure working knowledge of the Crisis Management Plan and proficiency in all emergency procedures.
- Responds to emergency incidents, disturbances, and requests for assistance in accordance with the Crisis Management Plan and department policies and procedures.
- Patrols Museum to ensure the safety & security of staff, volunteers, interns, guests, and property.
- Compiles detailed incident reports and thoroughly documents incident response and activities using the iTrak report writing program.
- Operates and monitors CCure 9000 & Victor Client CCTV to monitor access and security alarms.
- Operates and monitors Skidata garage system to ensure smooth garage entry and exit process.
- Maintains efficient garage entry and exit process by assisting guests at payment kiosks and troubleshooting hardware and software issues.
- Takes appropriate action to close the garage to incoming traffic, work with State Police to control traffic, and assist guests with alternate parking arrangements.
What You’ll Accomplish
Participates in regularly scheduled staff meetings and trainings to ensure working knowledge of the Crisis Management Plan and proficiency in all emergency procedures to effectively respond to threats to the safety and security of staff, guests, and property.
Successfully participates in mandatory trainings including Management of Aggressive Behavior, CPR/1st Aid/AED for Adults, Children and Infants, Blood Borne Pathogens, and Crowd Manager to comply with state and federal regulations and effectively execute emergency procedures during incident response.
Patrols Museum to ensure the safety & security of staff, volunteers, interns, guests, and property; being alert to potential threats and taking appropriate action in accordance with the Crisis Management Plan and departmental policies and procedures.
Expeditiously responds to all incidents, disturbances or requests for assistance, including but not limited to those noted above, to minimize potential threats to the safety and security of staff, volunteers, interns, guests and property.
Compiles detailed incident reports to maintain documentation of incident response and outcome.
Operates and monitors CCure 9000 & Victor Client CCTV to monitor access and security alarms to effectively respond to alarms and ensure a safe and secure environment.
Operates and monitors Skidata garage system to ensure smooth garage entry and exit process including but not limited to assisting guests at payment kiosks and entry/exit and troubleshooting hardware and software issues.
Maintains efficient garage entry and exit process by assisting guests at payment kiosks and troubleshooting hardware and software issues.
Takes appropriate action to close the garage to incoming traffic, work with State Police to control traffic, and assist guests with alternate parking arrangements.
Competencies
- Aggressiveness / Proactivity: Acts without being told what to do. Brings new ideas to the company. Moves quickly and takes a forceful stand without being overly abrasive.
- Calm under pressure: Maintains stable performance when under heavy pressure or stress.
- Empathy & Support: Cares for others' well-being and development. Provides feedback and celebrates team success.
- Tenacity & Conflict Resolution: At times, this individual will face challenges rolling out either new systems, implementing new internal policies or in making procedural changes. The ideal candidate will have at least 6 months experience previously working in a Security and/or Public Safety capacity.
Schedule
Thursday - Sunday