Public Safety Officer
About the role
We are seeking a Public Safety Officer, sometimes referred to as a Hospital Security Officer or Healthcare Security Officer. The Public Safety Officer will perform a range of security duties including electronic surveillance and routine manual patrols to ensure the safety of the facility. The Public Safety Officer will coordinate responses to incidents involving patients, staff, and visitors while enforcing policies and procedures fairly and consistently. The Public Safety Officer will collaborate with the Environment of Care Committee to support a multidisciplinary approach to safety and security at our hospital.
Shifts Available: Nights, Employment Type: Full-Time, Hours: 8-hour shifts – 11:30pm to 8:00am, Location: Dallas Regional Medical Center - Mesquite, TX
Responsibilities
- Access Control and Patrols: monitor entrances, exits, and restricted areas; conduct regular interior and exterior patrols to deter theft, violence, or unsafe behavior
- Emergency Response: respond to emergency codes and assist with crowd control, evacuation, or containment as needed
- De-escalation and Conflict Management: intervene in disruptive situations using de-escalation techniques to calm agitated patients or visitors, often in collaboration with clinical staff
- Patient and Visitor Assistance: escort patients or visitors safely through the facility, provide directions, and assist with lost-and-found or personal property issues
- Incident Documentation: write detailed reports on incidents, accidents, or safety hazards and report findings to supervisors or risk management
Qualifications
- Experience in Healthcare security or related field preferred
- State Guard Certification Registration Card
- High School Diploma or Equivalent required
- Facility Specific Requirements: State Driver’s license upon hire, Current DMV H6 report or Driving History Report
Benefits
- Health, dental, and vision insurance options
- Paid vacation, sick time and holidays
- Bereavement leave, FMLA and other leave options
- Employer 401K options
- Tuition reimbursement options
- Life, disability, and other insurance options
- Many other amazing benefits