Public Safety Officer

Major Responsibilities

Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training.

Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.

Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations.

Maintains Department uniform and equipment in good repair.

• Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to:
• Inspections to identify vulnerabilities, hazards, and fire conditions;
• Audits of Interim Life Safety Measures;
• Patient valuables management;
• Thorough contraband searches.

Aids team members, patients, and visitors by providing information, directions, and physical help.

• Ensures traffic control;
• Makes sure visitors on premises are behaving appropriately and confronts unauthorized persons for questioning.

Prevents, responds to, and investigates workplace violence.

• Responds to service calls, such as combative or threatening patients or visitors and team member incidents.

Serves as a primary resource for de-escalation, utilizing use of force when necessary (e.g. conducted electrical weapon (CEW), handcuffing).

• Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats.
• Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury.

Investigates incidents that occur on Advocate Health property and completes timely and accurate reports.

• Addresses and escalates complaints to the appropriate leader and provides supporting documentation.

Performs liaison rounding duties to cultivate close partnerships with all departments and units.

• Delivers security awareness education to team members to leverage their assistance in the overall security of the site.

Liaisons with federal, state, and local law enforcement and first responder agencies.

• Collaborates with external law enforcement as appropriate.

Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.

• Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan.

Aids with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

• Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

Assists with security awareness education to team members to leverage their assistance in the overall security of the site.

• Collaborates with medical staff and external law enforcement, as appropriate.

Performs liaison rounding duties to cultivate close partnerships with all departments and units.

• Delivers security awareness education to team members to leverage their assistance in the overall security of the site.

Liaises with federal, state, and local law enforcement and first responder agencies.

• Collaborates with external law enforcement as appropriate.

Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.

• Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan.

Aids with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

• Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

Assists with security awareness education to team members to leverage their assistance in the overall security of the site.

• Collaborates with medical staff and external law enforcement, as appropriate.

Performs liaison rounding duties to cultivate close partnerships with all departments and units.

• Delivers security awareness education to team members to leverage their assistance in the overall security of the site.

Liaises with federal, state, and local law enforcement and first responder agencies.

• Collaborates with external law enforcement as appropriate.

Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.

• Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan.

Aids with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

• Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

Assists with security awareness education to team members to leverage their assistance in the overall security of the site.

• Collaborates with medical staff and external law enforcement, as appropriate.

Performs liaison rounding duties to cultivate close partnerships with all departments and units.

• Delivers security awareness education to team members to leverage their assistance in the overall security of the site.

Liaises with federal, state, and local law enforcement and first responder agencies.

• Collaborates with external law enforcement as appropriate.

Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.

• Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan.

Aids with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

• Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

Assists with security awareness education to team members to leverage their assistance in the overall security of the site.

• Collaborates with medical staff and external law enforcement, as appropriate.

Performs liaison rounding duties to cultivate close partnerships with all departments and units.

• Delivers security awareness education to team members to leverage their assistance in the overall security of the site.

Liaises with federal, state, and local law enforcement and first responder agencies.

• Collaborates with external law enforcement as appropriate.

Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.

• Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan.

Aids with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

• Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

Assists with security awareness education to team members to leverage their assistance in the overall security of the site.

• Collaborates with medical staff and external law enforcement, as appropriate.

Performs liaison rounding duties to cultivate close partnerships with all departments and units.

• Delivers security awareness education to team members to leverage their assistance in the overall security of the site.

Liaises with federal, state, and local law enforcement and first responder agencies.

• Collaborates with external law enforcement as appropriate.

Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.

• Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan.

Aids with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

• Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

Assists with security awareness education to team members to leverage their assistance in the overall security of the site.

• Collaborates with medical staff and external law enforcement, as appropriate.

Performs liaison rounding duties to cultivate close partnerships with all departments and units.

• Delivers security awareness education to team members to leverage their assistance in the overall security of the site.

Liaises with federal, state, and local law enforcement and first responder agencies.

• Collaborates with external law enforcement as appropriate.

Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.

• Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan.

Aids with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

• Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

Assists with security awareness education to team members to leverage their assistance in the overall security of the site.

• Collaborates with medical staff and external law enforcement, as appropriate.

Performs liaison rounding duties to cultivate close partnerships with all departments and units.

• Delivers security awareness education to team members to leverage their assistance in the overall security of the site.

Liaises with federal, state, and local law enforcement and first responder agencies.