Public Safety Officer (3:00 pm - 11:00 pm)

About the role

The Department of Public Safety serves the Creighton community through proactive patrolling, rapid response, outreach, security technology, and safe transportation. Our goal is to create a secure environment for all community members. Officers protect life and property, demonstrating integrity, community engagement, and sound judgment under pressure.

Public Safety is responsible for campus security, enforcement, emergency management, campus safety, and parking on the Omaha Campus. The team consists of 3 shift managers, 3 lead officers, 18 unarmed and armed officers, and 6 dispatchers.

Responsibilities

• Patrol campus areas by vehicle, bike, or on foot, assisting University students, employees, and visitors, responding quickly to emergency threats.
• Enforce parking violations, secure buildings and unlock as needed, and provide motorists with jump starts and other vehicle assistance.
• Respond to fire and security alarms, providing first aid and initial situational assessment until local fire and rescue first responders arrive.
• Respond to service calls and incidents to resolve problems.
• Conduct original and follow-up investigations, using video surveillance, access control records, and other resources to gather facts and resolve incidents.
• Document incidents timely and appropriately within the system.
• Engage with students, faculty, and staff in formal and informal settings to foster positive relationships.
• Handle dispatcher duties or other assignments as needed.

Armed Officers Only

• Safely and securely maintain and carry a university-owned firearm, complying with Federal, State, and Local laws, as well as department standard operating procedures (SOPs) governing the use of force.
• Maintain competencies for firearms use, including mandatory trainings and frequent cleaning of the firearm on a continual and consistent basis.
• Annually qualify to carry a semi-automatic pistol by meeting the standard mandated by the Nebraska State Qualification Course.

Requirements

• High school diploma or equivalent required; associate’s degree preferred.
• 1-2 years of work-related experience preferred; campus law enforcement/security department or emergency service agency preferred. Additional education may be substituted for experience.
• 1-2 years of experience in a position requiring interpersonal, human relations, or customer service skills and high public interaction.
• Must be at least 21 years of age.
• Must have a current valid driver's license for a minimum of 6 months, with a clean driving record for the last 3 years and no major violations within the last 5 years.
• Must be able to work any of the three operational shifts, or for a specific time period, to meet University/Department needs.
• Must be able to stand or walk for extended periods of time, respond quickly on foot or in a vehicle, and work in inclement weather conditions, with potential exposure to danger.

Qualifications

Successful completion of a pre-employment screening process which includes:

• Criminal background check
• Motor vehicle report
• Drug screen
• Medical/physical exam
• Psychological testing and evaluation

CPR and first aid certification (training provided).

Skills

• Knowledge of security operations, safety practices, and enforcement procedures.
• Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of people, property, and facilities.
• Armed Officers: Knowledge of firearms usage and cleaning techniques.
• Ability to self-start and self-supervise daily tasks, sometimes under stressful, volatile, or confusing situations.
• Strong customer service skills with the ability to critically assess inquiries and provide appropriate information or resolution using judgment and available resources.
• Ability to react calmly during emergency situations to relay information to appropriate personnel.
• Ability to coordinate and prioritize work with multiple and conflicting demands in a fast-paced, stressful environment.
• Ability to interpret and apply University policies and applicable federal laws, including VAWA, FERPA, HIPAA, and the Clery Act.
• Ability to remain professional with a diverse group of individuals, including faculty, staff, students, guests, and the public.
• Ability to maintain confidentiality of sensitive information.
• Ability to communicate clearly and concisely in English, both orally and in writing.
• Basic proficiency in MS Word and Outlook.
• Ability to learn to use incident reporting software to produce accurate reports of incidents.
• Ability to communicate concisely and coherently with callers, responding officers, other University officials, and local first responders.
• Strong verbal communication skills, including voice enunciation, projection, articulation, control, and command. Must project a voice compatible in tone and diction with radio and telephone systems.