Public Safety Liaison (Phoenix, AZ)

About the role

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities. This role directly serves as a critical bridge between autonomous vehicle (AV) operations and the municipal emergency management community.

Responsibilities

• Build and maintain relationships and partnerships with a range of public safety and community organizations to strengthen trust and understanding of autonomous vehicle (AV) operations.
• Participate in classroom, field-based, and virtual training sessions on emergency preparedness, incident response, crisis management, and recovery operations as it relates to autonomously driven vehicles.
• Conduct drills, tabletop exercises, and full-scale simulations to assess readiness and identify improvement areas.
• Serve as a subject matter expert in emergency management practices, policies, and procedures.
• Collaborate with cross-functional teams to integrate emergency preparedness into organizational operations.
• Maintain compliance with local, state, and federal emergency management regulations and standards.
• Support real-world incident response when required, providing guidance and coordination as needed.
• Educate public safety agencies on how emerging transportation technologies operate, how they respond during emergency situations, and the best practices for safe and effective interaction.
• Work closely with municipal public safety officials to ensure the safe introduction of emerging transportation technology.
• Apply a technical understanding of new transportation technologies to support incident response and provide clear, concise information to emergency management personnel.

Requirements

This is a remote role with on-call responsibilities and occasional travel required, estimated at less than 20%. Must reside in or within close proximity to the designated region.

Qualifications

• FEMA Independent Study Incident Command System 100; Introduction to the Incident Command System
• FEMA Independent Study Incident Command System 200; Basic Incident Command System for Initial Response
• FEMA Incident Command System 300; Intermediate ICS for Expanding Incidents
• FEMA 700; An Introduction to the National Incident Management System
• 5+ years of experience in emergency management, public safety, or disaster response.
• Ability to define, build and maintain a broad network of working relationships
• Existing networks and contacts in public safety agencies beyond Law Enforcement and Fire/EMS, community facing organizations, and state and local government agencies
• Excellent presentation, communication, and facilitation skills
• Familiarity with risk assessment, hazard mitigation planning, and continuity of operations (COOP)
• Experience with EOC exercises (tabletop, functional, full-scale)
• Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders.

Skills

• Technical understanding of new transportation technologies
• Emergency management practices, policies, and procedures
• Collaboration with cross-functional teams
• Compliance with local, state, and federal emergency management regulations and standards
• Real-world incident response
• Public safety agency education
• Emerging transportation technology integration
• Information security

Benefits

Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. More information is available at www.crisis24.garda.com.

Pay

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Schedule

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Benefits

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