Public Safety Liaison (Nashville, TN)

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions, and global medical concierge capabilities. We enable prominent organizations, disruptive brands, and influential individuals to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services for Fortune 500 corporations.

At Crisis24, we recruit professionals from the military, intelligence agencies, academia, law enforcement, medicine, and other specialized fields. We protect people, reputations, and lifestyles with integrity, discipline, discretion, and purpose.

Location: Nashville, TN. Must reside in or within close proximity to the designated region. This is a remote role with on-call responsibilities and occasional travel required, estimated at less than 20%.

About the Role

This role serves as a critical bridge between autonomous vehicle (AV) operations and the municipal emergency management community. Success in this position strengthens partnerships, enhances public safety outcomes, and reduces risk during emergency and event interactions. As a Public Safety Liaison, you will foster trust and collaboration between corporations, emergency management, and public safety agencies through proactive and reactive engagement, training, and emergency management efforts.

An effective Public Safety Liaison will enhance preparedness and improve coordination across multiple organizations, including local emergency management, traffic management authorities, and airports. The role works closely with and in parallel to the Crisis24 First Responder Ambassador Team, who lead relationships with Law Enforcement and Fire/EMS agencies. During disasters or large special events, you will work directly with local jurisdiction’s emergency management functions to facilitate information exchange, operational decontamination coordination, resource coordination, and public messaging synchronization.

Responsibilities

• Build and maintain relationships and partnerships with public safety and community organizations to strengthen trust and understanding of autonomous vehicle (AV) operations.
• Participate in classroom, field-based, and virtual training sessions on emergency preparedness, incident response, crisis management, and recovery operations related to autonomously driven vehicles.
• Conduct drills, tabletop exercises, and full-scale simulations to assess readiness and identify improvement areas.
• Serve as a subject matter expert in emergency management practices, policies, and procedures.
• Collaborate with cross-functional teams to integrate emergency preparedness into organizational operations.
• Maintain compliance with local, state, and federal emergency management regulations and standards.
• Support real-world incident response when required, providing guidance and coordination as needed.
• Educate public safety agencies on emerging transportation technologies, their response during emergencies, and best practices for safe and effective interaction.
• Work closely with municipal public safety officials to ensure the safe introduction of emerging transportation technology, building trust and fostering collaboration.
• Apply a technical understanding of new transportation technologies to support incident response and provide clear, concise information to emergency management personnel.

Qualifications

• FEMA Independent Study Incident Command System 100: Introduction to the Incident Command System.
• FEMA Independent Study Incident Command System 200: Basic Incident Command System for Initial Response.
• FEMA Incident Command System 300: Intermediate ICS for Expanding Incidents.
• FEMA 700: An Introduction to the National Incident Management System.
• 5+ years of experience in emergency management, public safety, or disaster response.
• Ability to define, build, and maintain a broad network of working relationships.
• Existing networks and contacts in public safety agencies beyond Law Enforcement and Fire/EMS, community-facing organizations, and state and local government agencies.
• Excellent presentation, communication, and facilitation skills.
• Familiarity with risk assessment, hazard mitigation planning, and continuity of operations (COOP).
• Experience with EOC exercises (tabletop, functional, full-scale).
• Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.