Public Safety Data Services Assistant I #JR-00708

Public Safety Data Services Assistant I position within the Records Unit of the Virginia Beach Police Department, which employs forty-five civilians and several sworn personnel. This role reports to a Public Safety Support Services Supervisor.

About the role

Engage in work pertaining to the processing of warrants, protective orders, and transactions through the Virginia Criminal Information Network (VCIN) and the National Criminal Information Center (NCIC). Provide data entry, search, and retrieval of information into/from VCIN, NCIC, and the police records management system, as well as other state and federal databases, in accordance with established regulations.

Responsibilities

• Receive, organize, and disseminate information and inquiries coming into the office, ensuring appropriate deadline requirements are met within local, state, and federal standards.
• Maintain cross-referenced electronic and/or paper files.
• Research and verify information pertaining to specific records to reduce duplication and ensure accuracy in compliance with state and federal audit standards.
• Evaluate records (such as protective orders or warrants) and seek clarification from the issuing entity (court or other law enforcement agency).

Schedule

• The assigned work schedule may be day, evening, or midnight shift, and weekend work is required.
• After the initial training period, employees are assigned to a shift based on vacancy availability:
  • Day and evening shifts: five 8-hour days/week or four 10-hour days/week.
  • Midnight shift: four 10-hour days/week.
• Employees must be able to work various shifts, weekends, and some holidays in response to operational needs (with reasonable notice).
• Employees on the evening and night shifts receive a 5% differential in addition to their salary.
• All employees may be expected to work more hours than their normally scheduled hours in response to short-term department needs and/or city-wide emergencies.
• Personnel must be able to work rotating shifts in a 24/7 environment (days/evenings/midnights), including weekends, holidays, and overtime as required.

Pay

This position will be filled as a PSDSA I (Grade 15, $35,193.60 – $54,849.60) based on qualifications.

Benefits

• Health, dental, and life insurance.
• Retirement and savings plans.
• Maternity/paternity and parental leave.
• Paid holidays and vacation/sick leave.

Requirements

• High school diploma or GED plus six months’ experience in administrative and/or clerical functions; or any equivalent combination of experience and training.
• U.S. citizenship or lawful residency in the United States eligible for naturalization.
• Successful completion of a background check and polygraph examination.
• Level A certification as a VCIN/NCIC operator must be obtained within six months of employment and maintained continuously.
• Ability to work in a 24/7 environment with rotating shifts, weekends, holidays, and overtime as required.

Qualifications

• Previous employment as a Public Safety Data Services Assistant or comparable position involving VCIN duties is highly desirable.
• Experience using computers and working in a variety of systems, including familiarity with police systems (NCIC, VCIN, local police records management systems).
• Experience maintaining complex/detailed records.
• Familiarity with police codes and terminology.
• Ability to multi-task and respond to competing priorities.
• Data entry experience.
• Experience processing confidential information.
• Knowledge of legal forms and documents relating to warrants, summonses, court orders, background checks, sex offender registry, or felon registrations.
• Previous experience with law enforcement/public safety.
• Experience in an environment with conflicting deadlines.

Disqualifiers

• Criminal History:
  • Conviction of any felony or any crime involving moral turpitude (crimes contrary to justice, honesty, or good morals).
  • Conviction of any Class 1 or Class 2 misdemeanor (excluding traffic violations) within the last 5 years.
• Traffic Violations:
  • Any conviction of driving under the influence of drugs or alcohol, refusal to take a blood or breath test, eluding police, racing, or leaving the scene of an accident within the last 5 years.
• Drugs:
  • Any involvement in the sale of illegal drugs as an adult.
  • Any illegal use or possession of heroin, cocaine, hallucinogens, or any derivative thereof (except marijuana) within the last five years.
  • Illegal possession of anabolic steroids within the last 36 months.

Additional requirements include VCIN/CJIS/NCIC certification, and this position is designated as Alpha I, requiring work during inclement weather regardless of the city’s operational status. Selected applicants will be eligible for career progression to PSDSA II and III levels.