Public Safety Assistant Shift Supervisor

Responsibilities

• Maintains the efficient operation of the uniformed Public Safety Team by scheduling, providing training, and assigning duties.
• Makes sure Public Safety Officers respond to calls and assist guests while keeping the casino clean.
• Supervises slot and table game drops, ensuring proper procedures are followed.
• Communicates issues needing management attention to the appropriate people.
• Ensures proper communication with both internal and external parties.
• Assists with processing jackpots for the Slot Operations Department.
• Performs personnel actions according to established guidelines.
• Schedules Public Safety Team Members when the Shift Supervisor is absent.
• Observes and reports suspicious activity.
• Handles guest complaints related to public safety.
• Maintains the appearance and performance of Public Safety Team Members.
• Works with other departments to ensure proper coverage and compliance.
• Supervises and guides front-line Public Safety Officers.
• Identifies and communicates issues on the casino floor.
• Relieves Dispatchers for breaks as needed.
• Trains, mentors, develops, coaches, resolves problems, and recommends disciplinary actions.
• Builds a positive work environment.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED certificate.
• Bachelor’s Degree in Security, Business, or related field or equivalent work experience.
• Three years of experience in a security-related field, preferably in gaming, hospitality, or service industry.
• Two years of supervisory experience preferred.
• Basic computer proficiency using Microsoft applications, email, and internet.
• Flexible schedule willingness, including holidays, nights, and weekends.
• Valid security guard registration with the Bureau of Security & Investigative Services within six months of employment.
• Gaming and Tribal Key Licenses from the Tribal Gaming Agency and State of CA Gambling Control Commission, respectively.
• Native American hiring preference applies.

Strategic Thinking

• Understands and processes complex information.
• Exercises sound judgment based on the situation, issues, key players, and levels of authority.
• Proposes courses of action that support the organization's objectives, priorities, and vision.

Conceptual Thinking

• Combines readily available information to understand situations and problems.
• Identifies patterns or connections between seemingly unrelated situations.
• Identifies key or underlying issues in complex situations.

Problem Solving

• Identifies and addresses problems of varying complexities.
• Works with limited guidelines to find effective solutions.

Integrity

• Behaves ethically in job-related activities and behaviors.
• Adheres to generally accepted social and ethical standards.

Self-Confidence

• Believes in one's capabilities.
• Deals confidently with increasingly challenging circumstances.
• Formulates opinions and stands up for one's interests.
• Handles failure constructively.

Location

• 3400 Highway 246

Minimum Pay Rate

• $22.82 per hour

Maximum Pay Rate

• $26.85 per hour