Public Relations Senior Manager - Operations

About the Role

The Public Relations Senior Manager - Operations is an integral part of Latham’s Brand & Communications team. This role will serve as the operational lead for the firm’s global press office, ensuring PR programs are delivered consistently, efficiently, and at a high standard globally. You will manage work intake, priorities, and resources across regions, practices, industries, and time zones to ensure timely, consistent, high-quality delivery support. This role is located in the New York office and may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities

• Design, implement, and improve PR processes, systems, and tools, including the use of AI to increase efficiency, streamline workflows, and enhance service delivery
• Manage relationships with vendors who support operations, including media monitoring, media databases, content aggregators, and others
• Support consistent execution across the PR function by maintaining operational standards, guidance, and best practices
• Develop and maintain team guidance, playbooks, protocols, and messaging resources to promote consistency across the global PR function
• Oversee global PR reporting and performance metrics, producing dashboards, identifying trends, and recommending improvements to systems, efficiency, and impact
• Protect and maintain highly sensitive, confidential, privileged, financial, and/or proprietary information retained by Latham & Watkins

Requirements

• Deep knowledge of public relations operations and press office best practices, including media relations workflows, editorial planning, monitoring and reporting, and issue vetting
• Demonstrated ability to design, implement, and improve operational systems and processes, with expertise in project and resource management tools (e.g., Asana), and proficiency with Microsoft 365 applications, Teams, and AI-enabled tools
• Experience managing enterprise PR technologies and vendor relationships, including media monitoring and database platforms, editorial calendars, content aggregators, and awards programs
• A bachelor’s degree or equivalent, preferably in Communications, Public Relations, or Journalism
• A master’s degree or equivalent (preferred)
• A minimum of ten (10) years of relevant public relations experience in an in-house or agency environment
• Professional experience in and familiarity with the legal industry (preferred)

Benefits

• Comprehensive healthcare, life, and disability insurance
• Generous 401k plan
• At least 11 paid holidays per year, plus a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g., mental health services, mindfulness and resiliency resources, medical resources, well-being events)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Pay

USD $180,000.00 – USD $235,000.00 per year, with bonuses awarded in recognition of both individual and firm performance.