Public Relation Communication Admin

About the role

This role will be the primary contact and coordinator for plant tours and community involvement. In addition to the administrative coordination, the incumbent will be responsible for accompanying tour groups through the plant while communicating plant specific information to customers, trade groups, and other community organizations. This role is responsible for fielding inquires related to our social responsibility initiatives and attending community events as necessary. Perform various administrative and customer service duties. Position will report to the Human Resources Manager.

Responsibilities

• Coordinate and schedule plant tours to include:
• Scheduling tours at non-peak times to minimize the impact to operations
• Acting as a liaison between mill leadership and groups requesting visits
• Ensuring proper personnel are invited to and involved in meetings
• Acting as a tour guide through production areas (accompany tour group, present department specific information and ensure visitor safety)
• Creating and conducting professional presentations specific to the visitor group and in line with Gerdau’s branding standards
• Greeting and directing visitors
• Coordinating all necessary Personal Protective Equipment (PPE)
• Entering the room reservation in Outlook, as well as setup and tear‑down of the meeting room(s)
• Organizing appropriate methods of transportation, including driving plant vehicles and ensuring the “visitor” vehicles are in good working order
• Ordering and maintaining swag or give‑away items specifically for visitors
• Responsibility for food and meal orders including placement of orders and necessary clean up
• Entering visitor gate passes
• Acting as the primary contact for social responsibility initiatives:
• Coordinating routine social responsibility meetings
• Keeping meeting notes and tracking of requests
• Acting as the liaison for community groups, fielding calls, emails and other outreach activities
• Conducting professional presentations
• Coordinating and attending community events
• Responding to requests for information from the community and/or Gerdau locations
• Ordering and maintaining inventory of swag or give‑away items
• Assisting departmental leadership with large scale third‑party visits, including annual summits, horizontal committee meetings, trade groups, special events, etc.
• Effectively managing budget spend related to social responsibility and public relations
• Performing various administrative tasks required to support the needs of multiple departments
• Assisting coworkers with projects as needed
• Performing other duties as assigned

Skills

• Marketing and communication skills preferred
• Excellent customer service skills, professionalism and patience in person and on the phone
• Must be adaptable and have the ability to work in a fast‑paced and changing environment
• Good administrative and organizational skills with excellent attention to detail
• Good attendance and dependability
• Ability to work on multiple tasks amid shifting priorities, while maintaining quality
• Ability to learn new technology quickly and apply them to daily work
• Good communication skills (written and verbal) and the ability to deal effectively with a wide variety of company personnel and visitors
• Experienced in coordinating programs and providing quality, well thought out deliverables
• Proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook), Teams and SharePoint sites