Public Outreach Specialist

Public Outreach Specialist I - ATMP Roadways Assistant Communications Manager REQUIRED: Must live in or relocate to Los Angeles, CA area Be the Voice of LAX's Transformation LAX is in the middle of one of the largest airport modernization efforts in the country, and the public needs to know what's happening, when, and why. As Public Outreach Specialist I, you'll be on the front line of communications for the Airfield and Terminal Modernization Program (ATMP) Roadways and Enabling Projects, including Century Beautification, LAX Gateway, and multiple LAX Landside projects. You'll help keep residents, businesses, travelers, and elected officials informed through planning, design, and construction. If you enjoy writing clearly, organizing events, connecting with people, and seeing your work shape how a community experiences a major public project, this role is for you. What You'll Do Stakeholder Engagement & Public Response Help implement the ATMP Roadways stakeholder engagement and communications plansTrack and respond to public inquiries, comments, complaints, and information requests, escalating as neededMonitor community concerns and project activity, keeping the Public Information Specialist II informed Content & Communications Prepare and distribute traffic advisories, construction notices, project updates, and community notificationsDraft correspondence, meeting notices, stakeholder updates, and outreach materialsBuild PowerPoint presentations, fact sheets, FAQs, and informational piecesSupport website updates, social media content, scheduling, and graphics coordination Events & Field Outreach Coordinate open houses, workshops, community meetings, stakeholder briefings, and media eventsManage agendas, sign-in sheets, schedules, and meeting summariesJoin field outreach at project sites and community events Records & Reporting Maintain stakeholder databases, distribution lists, and outreach activity logsHelp prepare reports on outreach efforts and communication metricsSupport contractor and consultant teams in following approved communication protocols Minimum Qualifications ✅ Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field✅ Experience in public outreach, public relations, communications, community engagement, or a related field✅ Proficiency in Microsoft Office Suite: Excel, Word, PowerPoint, Outlook, and Teams✅ Strong writing, proofreading, and interpersonal skills✅ Ability to work onsite at LAX offices and project locations (not eligible for remote work)✅ Availability for occasional evenings, weekends, or extended hours for outreach events and project milestones Nice to Have Experience on infrastructure, transportation, aviation, construction, or government projectsCanva and Adobe Creative SuiteWebsite CMS experience (Drupal or similar)Email marketing platforms (Benchmark or similar)Certifications in communications, public engagement, marketing, or project management Why Join Us High-visibility work on a generational infrastructure program at one of the world's busiest airportsBroad skill-building across writing, digital content, event production, media support, and stakeholder relationsReal community impact: your work directly shapes how Angelenos experience LAX's modernizationCollaborative team with mentorship from senior public information staff