Jobs · Customer Service · Arizona

Public Information Officer, Supervisor

Arizona Department of Transportation · Phoenix, AZ · 5 days ago
On-siteCustomer ServiceFull-time

Job Duties

  • Supervise & direct staff, prepares staff scheduling, ensures proper coverage for 17-hours per day, 7- days-a-week operation, fills in during staff shortages.
  • Develops & tracks team performance goals, completes employee evaluations that align with division & agency goals.
  • Provides regular media/interview training to PIOs.
  • Manage training & career development for direct reports.
  • Manages agency social media strategy. Assigns/reviews content, ensuring it aligns with agency messaging, meets professional standards. Keeps staff up to date on trends & digital editing tools with the aim of producing engaging social media.
  • Selectively reviews & tracks social media analytics, using data-driven approach to guide creation of engaging content.

Pre-Employment Requirements

  • Must possess a valid Arizona Drivers License.
  • Must be able to pass a background check for Arizona Criminal Justice Information System (ACJIS) certification.

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