Public Health Performance Management and Improvement Specialist

Duties and Responsibilities

• Provide overall project/grant support and coordination by identifying project needs, developing work plans and timelines, and writing progress and final project reports.
• Support the workforce development core team and implementation of the PHA workforce development plan.
• Identify training opportunities for staff in alignment with the workforce development plan and needs assessment.
• Support, participate in, and/or lead state-level quality improvement projects to increase efficiency and effectiveness.
• Provide technical assistance as needed.
• Establish a performance management system and monitor and identify for gaps.
• Establish a performance management and quality improvement council for PHA and facilitate meetings.
• Build a culture of performance management and quality improvement within PHA.
• Monitor and report on state program conformance with organizational performance measures and scorecards.
• Provide technical assistance in the development of performance measures, as needed.
• Serve on and provide staff support to a multidisciplinary accreditation team.
• Establish, organize, and monitor an internal electronic filing system as a repository for performance management, quality improvement, and accreditation readiness documentation.
• Cook up and support all aspects of preparing the state health department for meeting Public Health Accreditation Board (PHAB) Standards and Measures.
• Track state program progress in meeting national accreditation standards.
• Provide ongoing assistance and support to the OPIM Manager.

Qualifications/Requirements

• Education: Possession of a bachelor’s degree in any field. A master’s degree in public health is preferred.
• Certification by the American Society for Quality (ASQ) or willingness to obtain certification is preferred.
• Experience: A minimum of one to two years of related and progressively more responsible work experience in duties like those described above. Experience with performance management, quality improvement, and accreditation readiness, along with experience working with state-level public health programs is required. Experience with developing hardcopy, electronic, and web-based articles or newsletters for publication is preferred. Experience developing and facilitating administration wide training is preferred.