Public Engagement & Outreach Professional

About the role

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact The Public Engagement & Outreach Professional helps lead the planning and delivery of meaningful, inclusive, and transparent engagement for electric transmission projects. This role builds relationships with communities, landowners, public officials, agencies, Tribal representatives, environmental justice communities, and other stakeholders throughout project planning, permitting, construction, and closeout. The successful candidate will demonstrate sound judgment, strong organizational and communication skills, and the ability to work collaboratively across engineering, environmental, regulatory, real estate, legal, and stakeholder-engagement disciplines. At Jacobs, we’re partnering across the globe to create the best project outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you’ll commit to supporting and engaging with these teams, as we work to build a company like no other. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery.

Responsibilities

• Lead the implementation of public engagement and stakeholder outreach plans for assigned electric transmission projects or geographic regions.
• Plan, manage, and facilitate open houses, workshops, public hearings, community meetings, site visits, and small-to-medium stakeholder presentations.
• Develop tailored engagement content, presentations, fact sheets, newsletters, FAQs, and project communications for diverse audiences.
• Translate complex technical project details (routing, schedule, impacts, benefits) into clear, accessible language.
• Evaluate community feedback, identify emerging issues/trends, maintain issue logs, and propose timely response strategies.
• Promote culturally appropriate, equitable, and accessible engagement practices, including outreach to historically underserved and environmental justice communities.
• Coordinate across internal engineering, environmental, permitting, real estate, legal, and construction teams to align messaging and commitments.
• Independently manage stakeholder interactions, event schedules, material preparation, and cross-functional support.
• Maintain stakeholder strategies, issue-resolution plans, contact databases, and engagement metrics.
• Coach less experienced outreach team members and provide quality control for their deliverables.
• Coordinate with internal and external partners to align project messaging and responses to community feedback.
• Represent the project with increasing independence and judgment at public or agency meetings.

Requirements

• Bachelor's degree in communications, public relations, public policy, environmental studies, planning, political science, community development, or a related field (or equivalent relevant experience)
• 4–8 years of progressive experience in stakeholder engagement, public affairs, community relations, or communications.
• Demonstrated experience managing public meetings, facilitating discussions, and developing outreach materials for infrastructure projects.
• Strong facilitation, negotiation, written, and verbal communication skills.