Jobs · Human Resources · Oregon

Public Benefits Specialist | Bilingual Required English/Russian

State of Oregon · Salem, OR · 1 mo ago
Human ResourcesFull-time
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for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content. We have: - About the role: maybe a brief description: "Opportunity awaits! Discover a rewarding path where you support your community and grow your career." Also mention location: Southeast Portland Branch (on SE Malden Street) assisting Oregonians in-person. Also mention bilingual required English/Russian, 5% differential pay after test. - Responsibilities: Summary Of Duties list. - Requirements: Minimum Qualifications list. - Qualifications: maybe Essential Attributes? Actually "Essential Attributes" could be Skills. But we have sections: Skills could be essential attributes. Qualifications could be minimum qualifications. But we already have Requirements maybe for minimum qualifications. Let's map: We need to decide which headings to use. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose among those. We have content for: - About the role: description of role, location, bilingual requirement, differential pay. - Responsibilities: list of duties. - Requirements: maybe minimum qualifications. - Qualifications: maybe essential attributes? Or we could treat Essential Attributes as Skills. - Skills: essential attributes. - Benefits: list of benefits. - Pay: salary range and bilingual differential. - Schedule: work schedule (traditional work week Monday-Friday). We must not create sections with placeholder text. All sections have real content. We must not include boilerplate like EEO, legal, application instructions, contact info, etc. Remove those. We must preserve all substantive information. Let's extract substantive content: From posting: - Initial Posting Date, Application Deadline, Agency Department of Human Services, Salary Range $4,519 - $5,988, Position Type Employee, Position Title Public Benefits Specialist | Bilingual Required English/Russian. - Job Description: The Oregon Department of Human Services is proud to be an Equal Opportunity Employer... (EEO boilerplate) remove. - Bilingual Required: English & Russian. To qualify for this position, you must be bilingual in English & Russian. The job offer will be contingent upon passing a test evaluating your proficiency in the bilingual requirements for this position. Upon passing the test, you will receive 5% bilingual differential pay. - Opportunity awaits! Discover a rewarding path where you support your community and grow your career. - Benefit & Eligibility Workers play a key role in connecting people with programs that foster stability and well‑being. As a Public Benefits Specialist, you will work in the Southeast Portland Branch (on SE Malden Street) assisting Oregonians in-person. - Summary Of Duties As a Public Benefits Specialist, you will: - Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs. - Interview applicants in person and by phone to gather information needed to assess and determine if there is a need for services and benefits. - Assess client family strengths and needs, connecting families to other resources and programs. - Be responsible for updating narratives by summarizing newly obtained information from the client and collateral sources, and documenting the appropriate conclusions. - Learn more about our programs, as your work providing services will be through the Oregon Eligibility Partnership (OEP). - Minimum Qualifications To qualify for this position, you must be bilingual in Russian and English. And - One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR - Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR - An associate degree in Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR - An equivalent combination of education, training, and experience relative to the class concept. - Essential Attributes We are looking for candidates with: - Experience communicating complex and technical information clearly, both verbally and in writing, to people from diverse backgrounds. - Experience preparing and maintaining thorough client records and narratives. - Experience researching, interpreting, and applying policies and regulations in a work environment. - Demonstrated effectively prioritizing tasks and managing time to meet deadlines. - Experience in making decisions to resolve problems using independent judgment. - Experience staying calm and professional when working with applicants or clients in challenging or emotional situations. - Working Conditions Work schedule is a tradition work week, Monday-Friday. - Work is conducted in offices and other program sites. - May interact with clients who are under emotional or financial stress. - May require sitting at a terminal or telephone for prolonged periods of the workday. - Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. (application instruction) remove. - Please include detailed work and education history. (remove) - Please make sure your application materials, resume and job history are clearly outlined as this information will be used to determine your starting salary range. (remove) - Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. (remove) - The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification. (remove) - The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. (remove) - Background Checks And Requirements If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. May require a valid driver’s license or other acceptable method of transportation. (This is somewhat substantive but maybe considered boilerplate? It's about hiring process; but it's not EEO/legal? It's background check info. Might be considered boilerplate but it's specific to the job. However instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Background check info might be considered legal? It's about hiring process. Might be considered boilerplate but not explicitly listed. Safer to remove? The instruction says remove legal/EEO/equal-opportunity/scam-warning boilerplate. Background check is not exactly those, but could be considered legal. I'd lean to remove to be safe. - Benefits ODHS Employee Resource Group communities that promote shared learning. - Cost of Living Adjustments. - Annual salary increases (until you reach the top of the listed salary range). - Amazing benefits package. - Possible eligibility for the Public Service Loan Forgiveness Program. - Employment Preference Veterans’ And Oregon National Guard Preference Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources. (This is substantive but maybe considered preference; we could include under Benefits or a separate section? Not listed headings. Could be part of Benefits? Might be okay to include under Benefits as a bullet. But we have limited headings; we could add a separate section? Not in list. Probably we can include under Benefits as a bullet. - General Information This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%. This recruitment may be used to fill future vacancies in the same classification. (This is substantive about salary range and union; could be part of Pay or About the role.) - Contact Information ... remove. - Come for a job. | Stay for a career. | Make a difference... for a lifetime! (tagline) maybe part of About the role. We need to output only HTML fragment, no markdown. We'll create sections:

About the role

Opportunity awaits! Discover a rewarding path where you support your community and grow your career. As a Public Benefits Specialist, you will work in the Southeast Portland Branch (on SE Malden Street) assisting Oregonians in-person. The position requires bilingual proficiency in English and Russian; successful candidates must pass a language proficiency test and will receive a 5% bilingual differential pay. This is a permanent, full-time role represented by the Service Employees International Union (SEIU). The listed salary range is the non‑PERS monthly range; PERS members see an increase of 6.95%.

Responsibilities

  • Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.
  • Interview applicants in person and by phone to gather information needed to assess and determine if there is a need for services and benefits.
  • Assess client family strengths and needs, connecting families to other resources and programs.
  • Update narratives by summarizing newly obtained information from the client and collateral sources, and documenting appropriate conclusions.
  • Learn about programs through the Oregon Eligibility Partnership (OEP) as your work providing services will be through this partnership.

Requirements

  • Bilingual in Russian and English (must pass proficiency test).
  • One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
  • Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
  • An associate degree in Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
  • An equivalent combination of education, training, and experience relative to the class concept.

Skills

  • Experience communicating complex and technical information clearly, both verbally and in writing, to people from diverse backgrounds.
  • Experience preparing and maintaining thorough client records and narratives.
  • Experience researching, interpreting, and applying policies and regulations in a work environment.
  • Demonstrated ability to prioritize tasks and manage time to meet deadlines.
  • Experience making decisions to resolve problems using independent judgment.
  • Ability to stay calm and professional when working with applicants or clients in challenging or emotional situations.

Benefits

  • ODHS Employee Resource Group communities that promote shared learning.
  • Cost of Living Adjustments.
  • Annual salary increases (until you reach the top of the listed salary range).
  • Amazing benefits package.
  • Possible eligibility for the Public Service Loan Forgiveness Program.
  • Veterans’ and Oregon National Guard preference eligible.

Pay

Salary range: $4,519 - $5,988 per month (non‑PERS). Bilingual differential pay of 5% after passing language proficiency test. PERS members receive an increased range of approximately

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