Public Assistance Eligibility Specialist - On-Site

Duties/Responsibilities

• Review applications and determine eligibility for public assistance programs through interactive interviews and fact gathering
• Verify form accuracy; follow up with applicants as needed to complete application processes
• Communicate with applicants/recipients to address concerns and ensure proper program placement
• Advise on appropriate public assistance programs and support applicants through the process
• Explain program rules and policies to claimants, representatives, employers, doctors, and agencies
• Solicit information to accurately determine eligibility
• Maintain detailed and accurate records
• Travel to various locations for off-site meetings, training, or conferences as required
• Complete a 7-week in-person training program (potential for FTE conversion after training)

Required Qualifications

• Minimum 2 years customer service experience
• High school diploma
• Strong written and verbal communication skills
• Must work 100% on-site and have reliable transportation
• Able to start ASAP (expedited onboarding required)

Preferred Experience/Skills

• Experience performing eligibility reviews
• Previous insurance adjudication experience

About the Role

Local candidates only. Apply now!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.