Public Area Attendant (On Call)

About the role

Live! by Loews – St. Louis offers careers at Ballpark Village, a hotel connected to sports and entertainment. The hotel features 216 guestrooms, 17,000 square feet of event space, multiple dining venues, and stadium-area views.

Responsibilities

• Applies excellent guest relations skills when interacting with guests
• Cleans front area of hotel, sweeps floors and sidewalks; cleans doors, frames, signs, and windows
• Cleans and dusts lobby areas
• Cleans and restocks all assigned restrooms
• Removes trash from all assigned areas
• Polishes all metal around lobby areas
• Turns lost and found items into Security in accordance with hotel standards
• Cleans and sanitizes assigned public and back of the house areas
• Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners
• Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces
• Transfers and stocks all supplies from Receiving as directed
• Maintains the Housekeeping storeroom is neat, organized, and secure
• Turns mattresses
• Cleans chandeliers
• Performs all duties in a timely and professional manner
• Applies teamwork skills at all times
• Gives recognition to repeat guests
• Assists with general cleaning of guestrooms
• Assists Room Attendants by emptying trash and soiled linen from Housekeeping carts
• Takes dirty linen to laundry pick up areas
• Cleans offices as scheduled
• Cleans Front Desk and back office area
• Cleans back of the house windows as needed
• Attends all department meetings as scheduled
• Assists in restocking Room Attendant caddies
• Fills Room Attendant bottles with chemicals according to department guidelines
• Begins work at the end of the shift
• Washes guestroom glassware in dishwasher and delivers clean glassware to linen closets
• Cleans service landings
• Cleans stocks, and organizes linen closets, ensuring that they are always locked
• Completes in a timely manner all daily cleaning items for the specific public area assigned
• Takes trash to the compactor at the end of the day
• Performs as Restroom Attendant for special events, when required
• Performs as Room Attendant, if required, on an emergency basis
• Trains Housekeeping employees regarding professional knowledge and skills according to the Executive Housekeeper’s Course Outline, Standards, and Procedures
• Demonstrates ability to provide coverage in related departments as directed
• Performs special projects and other duties as assigned

Qualifications

• Basic English language skills
• Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
• Able to work a flexible schedule, including weekends and holidays