Public Area Attendant (On-Call)
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
We have Benefits section with details. So include Benefits heading.
We have Overview (maybe About the role). Could use About the role heading for overview paragraph.
Responsibilities heading with list.
Qualifications heading with list (maybe also Requirements). The posting includes Qualifications list.
We also have location description maybe part of About the role? Could incorporate location description in About the role paragraph.
We need to avoid duplication. Also need to remove boilerplate like "Posting Date This job opening was posted on 9/25/2026 and will remain open for at least 75 days." That's minor metadata; we can fold into a short
or drop. Probably drop it as not substantive? It's metadata but we could include as a short paragraph maybe under a generic heading? But instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. So we can include a
with that posting date info.
Also need to remove duplicated lines. Ensure we preserve all substantive info.
Let's extract substantive content:
Company description: "Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com ."
Location description: "The all-new, vibrant ‘Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it’s an oasis of tranquility in the heart of Waikiki. Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it’s where Hawaii vacations turn moments into memories. Our resort is proudly named in honor of Queen Lili‘uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke‘alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. ‘Alohilani Resort Waikiki Beach."
Overview: "The Public Area Attendant (On-Call) is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary."
Responsibilities list: many bullet points.
Qualifications list: many bullet points.
Benefits list: many bullet points.
We need to format as HTML.
We'll have:
About the role
Company description + location description + overview maybe combined? Could split: maybe About the role includes company and location overview, then overview paragraph separate? But we can combine.
Better: About the role includes company description, location, and overview of role.
Then
Responsibilities
with - each responsibility.
Then
Qualifications
with - each qualification.
Then
Benefits
with - each benefit.
Then maybe a
for posting date.
We must not include Pay or Schedule sections because not specified.
Check that we don't include filler like "commensurate with experience". Not present.
Now extract each list precisely.
Responsibilities from text:
"Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Use proper two-way radio etiquette when communicating with other employees.
Practice safe work habits to ensure safety to guests, fellow employees and self.
Handle items for "Lost and Found" according to the hotel standards.
At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
Report maintenance issues to Housekeeping Supervisor/Manager.
Be familiar with correct guestroom cleaning procedures to assist if needed.
Deliver any clean linen to assigned sections, if necessary.
Pick up Room Attendant's dirty linen or trash as needed.
Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.
Vacuum guest corridors.
Keep hallways, public areas and closets neat and organized.
Maintain cleanliness and sanitation in public restrooms.
Adhere to the schedule for project cleaning of public areas.
Maintain the stairwells to hotel standards.
Keep ash urns clean and filled with sand.
Ensure overall guest satisfaction."
We need to ensure each as
- .
Qualifications list:
"High School diploma or equivalent
Experience in a hotel or a related field preferred.
Previous Housekeeping experience highly preferred.
Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform, personal protective equipment (PPE), and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Maintain a warm and friendly demeanor at all times."
Benefits list:
"We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.
Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
401(k) Retirement Plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave (provided in accordance with applicable law)
Employee assistance program (EAP)
Educational opportunities / Tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
For Employees Based In Washington 8 paid holidays per year Up to 20 days of paid vacation per year, based on classification and length of service Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.
For Employees Based In Colorado 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year Up to 20 days of paid vacation per year, based on classification and length of service 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.
For Employees Based In California 8 paid holidays per year Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO. Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.
Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable."
We need to split into list items. Some are sentences; we can keep each bullet as a separate
- . Might be long but okay.
We also need to include the introductory sentence "We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future." Could be a
before the list, or as first
- . Probably better as a
preceding the list.
Similarly for responsibilities and qualifications we could have a brief intro
then list.
But instruction: Use
- for any list of duties/requirements/benefits, and
for prose. So we can have a short prose paragraph before each list if needed.
Thus:
About the role
[company description + location description + overview]
Responsibilities
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We have Benefits section with details. So include Benefits heading. We have Overview (maybe About the role). Could use About the role heading for overview paragraph. Responsibilities heading with list. Qualifications heading with list (maybe also Requirements). The posting includes Qualifications list. We also have location description maybe part of About the role? Could incorporate location description in About the role paragraph. We need to avoid duplication. Also need to remove boilerplate like "Posting Date This job opening was posted on 9/25/2026 and will remain open for at least 75 days." That's minor metadata; we can fold into a short
or drop. Probably drop it as not substantive? It's metadata but we could include as a short paragraph maybe under a generic heading? But instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. So we can include a
with that posting date info. Also need to remove duplicated lines. Ensure we preserve all substantive info. Let's extract substantive content: Company description: "Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com ." Location description: "The all-new, vibrant ‘Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it’s an oasis of tranquility in the heart of Waikiki. Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it’s where Hawaii vacations turn moments into memories. Our resort is proudly named in honor of Queen Lili‘uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke‘alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. ‘Alohilani Resort Waikiki Beach." Overview: "The Public Area Attendant (On-Call) is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary." Responsibilities list: many bullet points. Qualifications list: many bullet points. Benefits list: many bullet points. We need to format as HTML. We'll have:
About the role
Company description + location description + overview maybe combined? Could split: maybe About the role includes company and location overview, then overview paragraph separate? But we can combine. Better: About the role includes company description, location, and overview of role. Then
Responsibilities
with- each responsibility.
Then
Qualifications
with- each qualification.
Then
Benefits
with- each benefit.
Then maybe a
for posting date. We must not include Pay or Schedule sections because not specified. Check that we don't include filler like "commensurate with experience". Not present. Now extract each list precisely. Responsibilities from text: "Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Use proper two-way radio etiquette when communicating with other employees. Practice safe work habits to ensure safety to guests, fellow employees and self. Handle items for "Lost and Found" according to the hotel standards. At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office. Report maintenance issues to Housekeeping Supervisor/Manager. Be familiar with correct guestroom cleaning procedures to assist if needed. Deliver any clean linen to assigned sections, if necessary. Pick up Room Attendant's dirty linen or trash as needed. Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures. Vacuum guest corridors. Keep hallways, public areas and closets neat and organized. Maintain cleanliness and sanitation in public restrooms. Adhere to the schedule for project cleaning of public areas. Maintain the stairwells to hotel standards. Keep ash urns clean and filled with sand. Ensure overall guest satisfaction." We need to ensure each as
- . Qualifications list: "High School diploma or equivalent Experience in a hotel or a related field preferred. Previous Housekeeping experience highly preferred. Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform, personal protective equipment (PPE), and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a warm and friendly demeanor at all times." Benefits list: "We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions Paid holidays Paid vacation Paid sick leave (provided in accordance with applicable law) Employee assistance program (EAP) Educational opportunities / Tuition reimbursement Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based In Washington 8 paid holidays per year Up to 20 days of paid vacation per year, based on classification and length of service Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based In Colorado 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year Up to 20 days of paid vacation per year, based on classification and length of service 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based In California 8 paid holidays per year Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO. Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable." We need to split into list items. Some are sentences; we can keep each bullet as a separate
- . Might be long but okay.
We also need to include the introductory sentence "We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future." Could be a
before the list, or as first
- . Probably better as a
preceding the list. Similarly for responsibilities and qualifications we could have a brief intro
then list. But instruction: Use
- for any list of duties/requirements/benefits, and
for prose. So we can have a short prose paragraph before each list if needed. Thus:
About the role
[company description + location description + overview]
Responsibilities
- for any list of duties/requirements/benefits, and
- each benefit.
Then maybe a
- each qualification.
Then