Public Area Attendant - Hotel 55 Chicago

DEPARTMENT: Housekeeping

REPORTS TO: Director of Housekeeping

STATUS: Non-Exempt

Position Summary:

To clean all areas of the hotel public areas thoroughly, with the key aim of enhancing the guest experience by having excellent standards of hotel cleanliness. Responsible for reporting any maintenance problems and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Job Environment

Public Areas, Guest and Service Corridors, Housekeeping Office.

Responsibilities

• Clean and disinfect assigned areas.
• Dust furniture; vacuum carpeting, area rugs, draperies and upholstered furniture; make beds and change sheets; sweep, mop and wash floors; pick up debris and empty trash containers.
• Spot cleans walls and doors as required.
• Tidies guest's personal belongings as required.
• Clean public spaces as needed.
• Restock towels and all supplies that are needed in the public restrooms.
• Replace facial, toilet tissue and bathroom amenities in correct amount and location.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Company safety/sanitation requirements.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Maintains cart and linen as needed in a safe and orderly fashion.
• Report all maintenance problems for guest satisfaction.
• Responsible for any keys assigned to them.
• Responsible for turning in all lost and found articles to the Housekeeping Office to be logged.
• Comply with all Company policies and procedures, including all safety and sanitation policies.
• Works in a safe manner when handling heavy loads or heavily soiled linen, including using PPE’s.
• Report accidents, injuries, and unsafe work conditions to manager.
• Ensure uniform and personal appearance are clean and professional.
• Understands the emergency procedures for the Housekeeping department and the entire Hotel.

Qualifications

• Fluency in English
• Organizational skills
• Ability to follow instructions accurately
• Ability to work with a minimum of supervision
• Ability to maintain excellent attendance and punctuality
• Ability to be well groomed, clean and neat
• Previous Housekeeping experience helpful
• Perform strenuous activities such as standing for extended periods (over 4 hours a day); walking (over 4 hours a day); stooping, bending, kneeling, crouching, pushing, pulling, twisting (over 4 hours a day); and manipulating large and small objects.
• Carrying or lifting 50 pounds
• Repetitive tasks
• Fast-paced work environment
• Required Personal Protective Equipment: Closed toe, non-canvas and non-skid soled shoes