Public Area Attendant

About the Role

Loews Kansas City Hotel offers opportunities at an 800-room hotel connected to the Kansas City Convention Center. Team members support 60,000 square feet of event space, dining outlets, an indoor lap pool, and a prime downtown location near Power & Light, T-Mobile Center, and the Streetcar.

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Who You Are

• Hospitality Enthusiast: You bring warmth and professionalism to every interaction, making guests feel valued and comfortable.
• Detail-Oriented Perfectionist: You notice the little things that others might miss and take action to keep everything pristine.
• Reliable Team Player: You work well with others, support your team, and step in where needed to get the job done.
• Safety & Standards Advocate: You follow procedures and prioritize safety for yourself, your team, and our guests.
• Positive Problem Solver: You stay calm under pressure and find solutions quickly to keep operations running smoothly.

Veterans and military spouses encouraged to apply.

Responsibilities

• Maintain immaculate public spaces—including lobbies, restrooms, elevators, and stairwells—so every guest feels welcome.
• Stock and organize housekeeping supplies, ensuring storerooms are neat and secure.
• Report maintenance issues promptly to keep our property in top condition.
• Use cleaning equipment and chemicals safely and effectively, following all guidelines.
• Assist guests with accurate information about hotel facilities and services.
• Attend departmental meetings and collaborate with your team to ensure seamless operations.
• Maintain professional appearance and conduct at all times.
• Uphold OSHA safety protocols and hotel standards for emergency procedures and chemical handling.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach, and bend.
• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Benefits

• Competitive health & wellness benefits
• 401(k) & company match
• Paid Sick Days, Vacation, and Holidays
• Paid Bereavement
• Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks, and more